The Receptionist / Phone Coordinator position is ideal for candidates who want to contribute to a polished and patient-focused environment within a respected dermatology and aesthetic practice. As one of the most visible roles in the organization, the Receptionist / Phone Coordinator serves as the first point of contact for patients and plays a central part in ensuring seamless communication, proper scheduling, and a smooth overall experience. With the growing demand for quality aesthetic and medical dermatology care, this role offers an excellent opportunity for individuals who value professionalism, exceptional communication, and strong customer service skills in a fast-paced clinical setting.
Job Summary
- Position: Receptionist / Phone Coordinator
- Company: Revel Staffing (on behalf of a dermatology and aesthetic practice)
- Location: Cincinnati, Ohio
- Employment Type: Full-time
- Salary Range: $20 $26 per hour
- Industry: Healthcare, Dermatology, Medical Aesthetics
About the Company
Revel Staffing partners with high-caliber employers across the healthcare sector, connecting talented professionals with reputable practices that prioritize patient experience, clinical excellence, and operational efficiency. The dermatology and aesthetic practice represented in this posting is known for its strong patient relationships, meticulous service delivery, and commitment to providing comprehensive cosmetic and medical treatments.
The environment is polished, client-centered, and team-oriented ideal for individuals who enjoy working in a professional setting where appearance, punctuality, accuracy, and communication all play vital roles. Team members are supported, trained, and encouraged to bring their strengths to a workplace where the patient experience is always the top priority.
About the Role
The Receptionist / Phone Coordinator plays a key operational and customer-facing role within the practice. This position handles the full cycle of front desk responsibilities from greeting patients to ensuring that all appointments, inquiries, and communication flows smoothly. Because of the volume of both cosmetic and medical calls, this role requires a calm, organized, and articulate individual who can multitask while maintaining a professional and friendly demeanor.
The role also involves coordination with clinical and administrative staff, supporting the overall patient experience, and promoting efficiency throughout the practice. Individuals in this position are expected to be proactive, attentive, and capable of managing a polished service environment.
Responsibilities
- Welcome patients warmly and manage all aspects of check-in and check-out.
- Handle a high volume of incoming calls and respond professionally to both cosmetic and medical inquiries.
- Schedule, update, and confirm appointments accurately through the practice’s electronic medical records system.
- Communicate effectively with clinical and administrative teams to ensure smooth daily operations.
- Maintain a professional appearance and demeanor consistent with a high-end dermatology and aesthetic office.
- Support patient satisfaction by offering clear information and prompt assistance.
- Demonstrate teamwork, adaptability, and a positive attitude in a fast-paced environment.
Qualifications
- High School Diploma or GED required.
- Minimum of 2 years’ experience working in a medical office; dermatology, cosmetic, or aesthetic experience preferred.
- Strong phone coordination and scheduling abilities.
- Excellent verbal communication, multitasking, and organizational skills.
- Reliable work history with a strong customer service background.
- Ability to perform well in a fast-moving clinical environment while maintaining accuracy and professionalism.
- Self-motivated and able to take initiative when needed.
- MediClear Certification (or equivalent) required.
Benefits
Candidates can expect the practice to offer competitive compensation aligned with industry standards for full-time clinical support staff. Additional benefits may include paid time off, healthcare contribution packages, on-the-job training, and opportunities for professional growth depending on employer policies.
How to Apply
Interested applicants should apply here. Submit an updated resume highlighting relevant medical office or dermatology experience, along with any scheduling or phone coordination background.
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