Job Summary

• The Direct Sales Agent (DSA) is responsible for generating new business by identifying prospective clients and promoting the company’s financial products, especially within low-income and underbanked communities.
• The role requires active field engagement, customer acquisition, and loan origination in alignment with the Finance Company’s mission to enhance financial inclusion.

Key Responsibilities

• Identify and approach prospective clients in target markets to promote the company’s financial products.
• Build and maintain a robust client base through proactive customer relationship management.
• Provide after-sales support and maintain long-term relationships with clients.
• Market savings, loans, and other microfinance products to individuals, micro-entrepreneurs, and SMEs.
• Conduct sales presentations and product demonstrations to showcase the company’s offerings.
• Cross-sell the company’s products to new and existing customers.
• Conduct client needs assessments and provide recommendations on suitable financial solutions.
• Educate clients on product features, repayment structures, and responsible borrowing.
• Collect and verify required customer documentation and ensure accurate account or loan application processing.
• Ensure compliance with internal policies, procedures, and regulatory guidelines.
• Achieve assigned sales and customer acquisition targets on a daily, weekly, and monthly basis.
• Maintain accurate records of all sales activities.
• Submit timely sales activity reports and participate in performance review meetings.
• Stay updated on market trends, competitor activities, and customer preferences.
• Provide feedback for product/service development based on customer surveys and environmental analysis.
• Participate in the recovery action on non-performing loans, including watch-listed accounts.
• Ensure proper Know Your Customer (KYC) procedures to mitigate risks.

Requirements

• Candidates should possess an HND / B.Sc. in any discipline.
• Must have 1–2 years of direct sales experience in the microfinance sector is mandatory.
• Proven knowledge of micro-lending practices and financial products.
• Strong interpersonal and communication skills with a customer-centric mindset.
• Ability to work under pressure and meet sales targets.
• Familiarity with local markets and fluency in the predominant local language is an added advantage.
• High level of integrity, discipline, and self-motivation.
• Proficiency in Microsoft Office applications.

Compensation Breakdown

• Competitive Salary (N150,000 – N180,000 / Month)
• Health Insurance
• Annual performance bonus
• Progressive workplace with career development opportunities.