A respected global nonprofit organization is seeking an experienced Manager, Workday HCM Services to lead and support a skilled Workday HCM team. This role is ideal for someone who enjoys guiding people, improving systems, and supporting meaningful work that reaches far beyond the office. The position combines hands-on Workday expertise with people leadership and long-term system planning.
This is a fully remote, full-time role. The selected candidate will support teams across the organization by ensuring the Workday HCM system runs smoothly, stays accurate, and meets the needs of users at every level. The work directly supports a mission-focused organization committed to global service and faith-based values.
Job summary
Position: Manager, Workday HCM Services
Company: International Mission Board
Location: Remote
Employment: Full-time, exempt
Salary Range: Not disclosed
Job Category: HR Systems, Workday HCM, People Management
About the organization
International Mission Board is a nonprofit religious organization based in the United States with global reach. The organization supports teams serving around the world and is driven by a clear mission and strong values. Its work depends on reliable systems, strong collaboration, and thoughtful stewardship of people and resources.
The organization values humility, integrity, accountability, transparency, and sensitivity. These principles guide daily work, leadership decisions, and team relationships. Employees are encouraged to grow in skill while staying grounded in purpose.
Role overview
The Manager, Workday HCM Services leads a team of Workday professionals who support and improve the Human Capital Management system. This role ensures that the HCM module meets business needs across departments while following best practices and internal standards.
You will serve as the main escalation point for complex issues and guide planning for system updates, enhancements, and releases. You will work closely with other Workday leaders, technology teams, and department heads to align priorities and timelines.
This role also includes people management responsibilities. You will hire, coach, and support team members while ensuring consistent delivery of high-quality Workday services.
Key responsibilities
Partner with technology and Workday teams to support system setup, configuration, reporting, and data loads.
Support integrations and help manage integration design and updates.
Oversee security roles, user access, and permission changes.
Plan for system updates, new features, and upgrades, including testing and approval steps.
Ensure all changes follow quality standards and change control processes.
Manage the Workday HCM roadmap in coordination with department leaders.
Review and prioritize change requests, fixes, enhancements, and release testing tasks.
Balance short-term needs with long-term system planning.
Serve as a trusted partner to department heads and senior leaders.
Translate business needs into clear system solutions.
Support complex projects from planning through completion.
Oversee new Workday HCM features and tools from setup to launch.
Look for ways to simplify processes and reduce errors.
Improve system usability and data reliability for end users.
Lead and support the Workday HCM Services team.
Assign work, set expectations, and review progress.
Handle hiring, performance reviews, and professional development.
Build a supportive and accountable team environment.
Required experience and skills
At least five years of hands-on Workday HCM experience.
Strong background in configuration, reporting, and system support.
Experience contributing to long-term Workday planning efforts.
Ability to identify complex system issues and resolve them effectively.
Strong collaboration skills when working with technical teams and business leaders.
People leadership experience
At least three years of experience managing or leading others is preferred.
Comfort providing feedback, coaching, and support.
Ability to guide a team through change while maintaining trust and clarity.
Preferred qualifications
Bachelor’s degree in a related field.
Workday HCM certifications, such as HCM Core, Report Builder, or Business Process.
Strong knowledge of Workday modules including Core HR, Payroll, Talent, and Time Tracking.
Experience working with external Workday partners or consultants.
Work environment
This role is fully remote and full-time.
Standard business hours apply, with flexibility based on team needs.
The position may require coordination across time zones.
Benefits and support
Comprehensive medical insurance with multiple plan options.
Dental, vision, HSA, and FSA benefits.
Retirement plan with up to nine percent employer contribution.
Paid time off starting at 21 days in the first year.
Eleven paid holidays plus an additional week off between Christmas and New Year’s.
Short-term and long-term disability coverage.
Employer-paid life insurance with optional supplemental plans.
Tuition discounts to support continued learning.
Opportunities to participate in volunteer mission trips.
Why this role matters
The systems supported by this role directly impact people serving around the world. Accurate data, reliable payroll, and clear processes help teams stay focused on their work. This position allows you to use technical and leadership skills in a setting where purpose is clear and values guide decisions.
How to apply
Applications are accepted on an ongoing basis. Interested candidates should submit an application through the International Mission Board careers page. Qualified applicants will be contacted regarding next steps.
International Mission Board is an equal opportunity employer and welcomes applicants from all backgrounds who align with the organization’s mission and values.
Leave a Comment