Claims Adjuster at Tint

Claims Adjuster at Tint

When something goes wrong, people want clear answers and fair treatment. This role supports customers during stressful moments and helps restore trust. A third party shares this opening on behalf of Tint for an experienced claims professional who values care, accuracy, and clear judgment.

This position fits someone who knows insurance claims well and enjoys solving problems. The work blends careful review with human connection. Each claim handled well helps protect customers and partner brands.

Job Summary

Position: Claims Adjuster
Company: Tint
Location: Remote, United States
Employment: Full time, hourly
Salary Range: $25 to $40 per hour
Job Category: Insurance Claims and Operations

Role Overview

The Claims Adjuster manages insurance claims from start to finish. The focus is on complex or escalated cases across several lines of coverage. These include auto, property, travel, and inland marine.

This role serves as a subject matter guide within the claims group. It supports customers directly and also helps develop less experienced adjusters. The goal stays the same in every case, fair outcomes delivered with care and speed.

Claims Handling Responsibilities

The Claims Adjuster owns the full claim process. This includes intake, review, decision, and closure. Each step follows policy terms and partner rules.

Policy language is reviewed and applied with care. Coverage decisions must be accurate and well documented. The role balances empathy with objectivity in every claim.

Supporting documents are reviewed and confirmed. These may include estimates, invoices, photos, and outside reports. Errors or gaps are addressed early.

Customer and Partner Communication

Clear communication is central to this role. The Claims Adjuster speaks with customers by phone, text, and email. Updates are shared often so customers know what to expect.

The role also works with carriers, vendors, and outside claims teams. These talks ensure claims move forward without delay. Professional tone and respect guide every exchange.

Each interaction reflects care, fairness, and clarity. Customers should feel heard and informed at every stage.

Quality, Risk, and Review

The Claims Adjuster watches for signs of fraud or misuse. Concerns are raised through set paths and reviewed with the right teams.

Peer quality reviews are part of the role. The adjuster checks work from others and shares clear feedback. Mentoring junior staff helps raise team quality over time.

Claim trends are tracked and shared. Ideas for better tools or steps are offered to leaders. Small changes can lead to better results for all.

Performance Measures

Success in this role is measured in several ways. Timely handling of claims matters. Service targets must be met.

Accuracy also matters. Coverage calls and records must be correct and complete. Rules and standards must be followed.

Customer feedback is reviewed through satisfaction scores. Clear and steady communication supports strong results.

The role also values teamwork and improvement ideas. Working well with others supports better service.

Required Experience and Skills

This role requires four or more years of hands on auto claims experience. The adjuster must manage complex claims on their own.

An active adjuster license is required. Multi state licenses are preferred.

Strong spoken and written skills are essential. The role uses phone, text, and email daily.

The adjuster must read and apply policy terms with accuracy. Comfort guiding others and sharing feedback is important.

Skill with digital claims systems and workflow tools is required. The role uses modern platforms to manage work.

Additional Experience That Adds Value

Experience in startups or insurance technology settings is helpful. Work with embedded insurance models adds strength.

Past exposure to property, inland marine, or travel claims is a plus. Extra licenses such as P and C add value.

Familiarity with digital claims platforms such as Snapsheet or Vice is useful.

Experience with subrogation or legal support helps in complex cases.

Language skills such as Spanish or Russian are welcomed. Comfort with data tools and automated checks is also useful.

Work Style and Culture Fit

Tint operates as a remote first company. Team members manage their work with focus and independence. At the same time, teamwork and open communication matter.

The role suits someone who values results and clear goals. Work moves quickly and priorities can shift.

Customer care sits at the center of all work. The best fit shows empathy while staying firm on rules.

Flexibility matters in a growing company. Change happens, and learning never stops.

Schedule and Location

This is an hourly role with some flexibility. Most hours should fall within standard business time, Monday through Friday, 9 a.m. to 5 p.m. Central Time.

The role is fully remote. Candidates should be based in the United States. Visa sponsorship is not available for this position.

Pay and Benefits

The expected hourly rate ranges from $25 to $40. Final pay depends on skills, experience, licenses, and location.

The role includes benefits and equity as part of the total package. Details are shared during the hiring process.

Tint aims to offer fair and open pay practices. Compensation is reviewed to stay competitive and clear.

About Tint

Tint supports platforms and marketplaces through embedded insurance. Its tools help brands offer coverage as part of their service.

The company works with well known partners across many sectors. Its goal is to make insurance easier to use and easier to trust.

Tint is backed by leading investors and continues to grow its team and reach.

How to Apply

Candidates should apply here. Submit a resume that shows claims experience and license status. Qualified applicants will be contacted with next steps.