Job Description
Transparency International Zimbabwe (TI Z) is a non-profit, non-partisan, systems-oriented local chapter of the international movement against corruption. Its broad mandate is to fight corruption and related vices through networks of integrity in line with the Global Strategy. Transparency International Zimbabwe is therefore seeking the services of a Consultant to develop a Balanced Scorecard (BSC) Performance Management System (PMS to align organizational performance with strategic objectives, ensuring a structured and measurable execution framework.
Objectives
The primary objective of this assignment is to develop and implement a comprehensive Balanced Scorecard Performance Management System that aligns with the strategic direction, operational plans, and organizational structure.
Duties and Responsibilities
Specifically, the assignment will:
• Establish a performance management framework that cascades strategic objectives across all levels of the organization.
• Develop key performance indicators (KPIs) for all positions starting with the Executive Director and cascade to all other positions.
• Develop and implement a Balanced Scorecard framework that integrates financial, stakeholder, internal processes, and learning & growth perspectives.
• Provide a roadmap for the implementation and sustainability of the Balanced Scorecard (BSC) Performance Management System (PMS)
Scope of work
The Consultant undertaking this assignment will be required to:
• Review the current strategy, analyze the organogram and job descriptions to ensure alignment with the performance management framework.
• Develop a cascading performance management framework that translates strategic goals into departmental and individual performance indicators.
• Define Key Performance Indicators (KPIs) and performance appraisal criteria for all positions within the organization.
• Development of a system which reward performance and is able to identify areas of improvement and training/coaching.
• Develop a structured performance review and feedback process.
• Propose tools and templates for performance tracking and evaluation.
• Conduct training sessions to orient employees on the new BSC.
• Provide recommendations for continuous monitoring and improvement of the BSC.
Deliverables
The key deliverables for this assignment include:
1. A detailed work plan outlining the methodology, timelines, and key milestones.
2. An Inception Report
3. A set of defined Key Performance Indicators (KPIs) for all job levels, starting with and prioritizing that of the Executive Director followed by all other positions.
4. A Balanced Scorecard framework tailored to the organization.
5. A performance management policy.
6. Templates and tools for performance monitoring and evaluation.
7. Training and capacity-building sessions for employees.
8. A final report with recommendations for implementation and sustainability.
Qualifications and Experience
The Consultant or team should possess the following:
• A University Degree in Human Resources Management, Psychology or equivalent. A Masters Degree will be an added advantage.
• Extensive experience in developing and implementing performance
management systems and Balanced Scorecards.
• Expertise in human resource management and organizational development.
• Knowledge of strategic planning, KPI development, and Balanced Scorecard
methodology.
• Strong facilitation and training skills.
• Familiarity with performance management tools and software.
How to Apply
Interested applicants with the experience and expertise should send a cover letter responding to the Terms of Reference that includes a CV/s, a proposed work plan including a timeline and a budget, samples of previous work done and at least three (3) contactable professional references to tiz@tizim.org
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