Job Description
To lead and coordinate Knowledge Management within the Strategy Evidence and Learning team for the National Office in order to enhance organisational learning through research, innovation, generation of promising practices and change at all levels towards more effective operations and use of better practice techniques in realising Child Well Being Outcomes. This position oversees evidence reporting and champions the development of a learning, collaborative and outcome-driven performance culture, within the organisation and across partnership. The position correspondingly supports the Strategy Evidence and Learning Director in ensuring that a competitive monitoring and evaluation system is set to ensure that teams are in line with achieving NO strategy and if not, recommendations for remedial are activated
Duties and Responsibilities
Lead in the design and set up of sector technical program monitoring and evaluation frameworks ( including program M&E plan, budget and data collection tools)
Coordinate National office bench marking exercises and evaluation for both Sponsorship and Grant funded projects
Identification, formulation of research objectives and questions learning from sector gaps, promising practices
Identification of collaboration research partners both at local and international level
Develop and implement a monitoring system for all programs in the NO at output and outcome level.
Take leadership in developing the WVZ’s Knowledge Management (KM) Strategy in close collaboration with the Strategy Evidence and Learning Director and the Quality Assurance Specialist, Programme and Grant Managers. The strategy should include a roadmap for implementation.
Maintain and manage a database that capture lessons learned, best practices ensuring standardized methodologies and alignment with WV International (WVI) Knowledge Management systems and processes.
Take lead role in the creation of the Grant/Sponsorship Impact portal and Evidence hub on partnership supported systems
Work with Database development team, GTD in the development of National Office database that will be used to archive National Office documents in alignment with the NO Strategy Evidence and Learning Initiatives
Facilitate the development of proper filing systems, and maintain these to meet WVI Knowledge Management standards.
Advise on and implement new records management policies and classification systems.
Ensure that the maximum amount of useful information is extracted from WV central and shared with staff through the use of appropriate reporting tools.
Share experiences across communities of practice on innovative approaches in knowledge mining and sharing at the National level coordinating with the regional and partnership level.
Promote the turning of tacit information into National office knowledge to promote best implementation practices
Support Area Programs (APs) and Special Projects to document their successes and best practices into appropriate knowledge assets.
Facilitate learning events and helping sectors to consolidate and document lessons learnt and best practices within the program and share information with relevant stakeholders
Ensure staff are aware of the knowledge management resources available to support their work and are using the systems efficiently and productively to share knowledge.
National office capacity built on deliverables such as outcome monitoring tools, evaluation data collection tools, supervising field activities, data entry and data cleaning, data analysis (qualitative and quantitative) and report writing
Qualifications and Experience
Master’s Degree in social sciences such as Public Health, Environmental Health, Social Sciences, Operations Research, Statistics, International Development, Communication Studies or any related field.
GIS and Power BI skills required
At least 5 years experience in the Monitoring and Evaluation Field.
Good Computer and database management skills, document review and report writing skills
A team player, ability to multi-task and work in cross-functional, fast-paced environments with the pressure of multiple deadlines.
Willingness to travel within Zimbabwe and work in remote areas.
Honesty and personal integrity, emotional maturity and ability to adjust to harsh working conditions.
Clean Class 4 drivers’ license.
How to Apply
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