Job Description    

• Responsible for windows and in store merchandise presentation in the Coastal Operations zone
• Direct reports: Display management team in the Western and Eastern Cape
• Indirect reports to Merchandisers: 10
• Indirect reports: Approximately 30-35 window dressers
• Includes operational management of all window dressers and managers / supervisors
• Strong focus on MBP. Managing of merchandising standards in stores in the Coastal Operations zone. This includes: Cape Town, Namibia, Northern Cape, George, Port Elizabeth and East London
• Managing of window display standards in stores in the above areas and the maintenance thereof
• Provide assistance with merchandising principles
• Head office communications related to MBP (Merchandise Based Principles) and windows
• Formulating display structures
• Interaction with operational management
• Control of company assets and expenses
• Responsible for budget input and expense control thereof
• Ensure that staff adheres to policies and procedures
• Conducting performance appraisals with staff
• HR functions – ER, Recruitment & Training and Development
• Coaching of store staff and direct reports
• Responsible for a large geographical area as noted above

Key Responsibilities    

• Responsible for windows and in store merchandise presentation in the Coastal Operations zone
• Direct reports: Display management team in the Western and Eastern Cape
• Indirect reports to Merchandisers: 10
• Indirect reports: Approximately 30-35 window dressers
• Includes operational management of all window dressers and managers / supervisors
• Strong focus on MBP. Managing of merchandising standards in stores in the Coastal Operations zone. This includes: Cape Town, Namibia, Northern Cape, George, Port Elizabeth and East London
• Managing of window display standards in stores in the above areas and the maintenance thereof
• Provide assistance with merchandising principles
• Head office communications related to MBP (Merchandise Based Principles) and windows
• Formulating display structures
• Interaction with operational management
• Control of company assets and expenses
• Responsible for budget input and expense control thereof
• Ensure that staff adheres to policies and procedures
• Conducting performance appraisals with staff
• HR functions – ER, Recruitment & Training and Development
• Coaching of store staff and direct reports
• Responsible for a large geographical area as noted above

Qualifications and Experience    

• 5-10 years visual display experience
• Previous experience in managing and leading a large team
• Previous experience in MBP
• Strong coaching ability
• Excellent communication skills (written and verbal)

Competencies    

• Strong leadership skills
• Coaching ability
• Good judgement and a sense of balance to utilize space effectively
• Listening skills and the ability to follow instructions accurately
• Planning and decision making ability
• Budget management
• A sense of urgency
• Ability to coordinate merchandise effectively
• Ability to understand and implement manuals
• Flexible – ability to cope with constant change
• A creative fashion sense