Job Overview:

• Huntswood is looking for a Team Leader with the right talent and skills to lead our team. The purpose of the role is to drive performance delivered to Huntswood clients and their customers, by achieving outstanding levels of quality, sales and operational efficiency.

Job Responsibilities:
Leadership & Guidance

• Provide direction and motivation to team members.
• Act as the first point of contact for team-related issues.
• Foster a positive and productive work environment.

Task Management

• Assign tasks based on skills and workload.
• Monitor progress and ensure deadlines are met.
• Manage resources effectively.

Performance Monitoring

• Track team performance against KPIs or goals.
• Conduct regular check-ins and feedback sessions.
• Identify training needs and support development.

Communication

• Serve as a link between management and the team.
• Communicate company policies, updates, and objectives.
• Resolve conflicts and maintain team harmony.

Problem-Solving

• Address operational challenges promptly.
• Escalate issues when necessary.
• Implement solutions to improve efficiency.

Reporting

• Prepare and submit performance reports to managers.
• Highlight achievements and areas for improvement.

Job Requirements:

• Minimum 1-2 years experience leading teams – Essential
• Strong experience within the financial services space – e.g. Insurance/Banking/Consumer Credit
• Minimum qualification of Matric/NQF 4Matric/NQF4
• Clear HR Records

Required Skills:

• Planning
• Leadership
• Analytical
• Conflict resolution
• Strong communication