Jobs

Supply Chain Customer Care Planner at Nando's

  • Job Type Full Time
  • Qualification Bachelors
  • Experience 3 – 5 years
  • Location Gauteng
  • City Johannesburg
  • Job Field Logistics&nbsp , Procurement / Store-keeping / Supply Chain&nbsp

Supply Chain Customer Care Planner at Nando’s

Supply Chain Customer Care Planner

Education :

  • Degree or equivalent NQF level 7 qualification in Supply Chain/Logistics/Finance or relevant field

Experience:

  • 3-5 years’ experience in and export Logistics environment and Stakeholder Management
  • Dynamix 365 experience
  • FMCG experience

Duties and Responsibilities

  • Plan and optimize loads in accordance with delivery dates, filling rates, and customer requirements.
  • Organize transportation (chartering & slot booking) according to needs.
  • Monitor the execution of deliveries to ensure compliance with delivery timescales.
  • Proactively alert relevant partners in case of any event, delay, or failure regarding service commitment and engage in the search for solutions.
  • Ensure the availability and compliance of all transport, billing, and customs documents.
  • Prepare and manage all export documentation such as shipping instructions, commercial invoices, packing lists, and certificates of origin.
  • Navigate customs regulations and duties, and prepare necessary paperwork.
  • Develop and maintain relationships through frequent communication, across all levels with key Suppliers, Casas and international markets in order to support the smooth provision of Logistics services across the organisation
  • Control the flow of communication, including new products, specials, general supply chain activity, etc. to all markets
  • Communicate with customers about the shipping process and any potential disruptions or issues.
  • Resolve any issues that may arise during the shipping process.
  • Monitor and manage costs associated with the export process to maintain profitability.
  • Contribute to continuous improvement to enhance work methods, results, and customer satisfaction.
  • Deal with 3PL to ensure all orders are delivered as per the metrics
  • Weekly submission of shipment trackers
  • Weekly update of Cargoes Flow

Method of Application

Interested and qualified? Go to Nando’s on nandos.erecruit.co to apply

Leave a Comment