Key Responsibilities:

• Take direct responsibility for the profitability of the store by ensuring the set targets are met. 
• Ensure staff are taught correct sales procedure and have a good knowledge of the product. 
• Maintain a high level of customer service. 
• Assist customers and provide information. 
• Ensure complaints from customers are resolved quickly. 
• Inform staff of new lines and any changes to the prices 
• Manage staff rosters. 
• Coordinate and conduct stock takes. 
• Keep and analyze records of sales figures and financial transactions, inclusive of filing. 
• Implement and oversee security procedures. 
• Manage staff when necessary. 

Qualification and Experience: 

• Matric 
• 3 – 5 years’ experience in Furniture Retail environment, 2 of which must be in a Managerial/Supervisory role 
• Must have successfully proven sales track record no less than 6months 
• Industrial Relations experience 
• Planning, organizational and time management ability 
• Good knowledge of Sales Techniques 
• Computer literate