Key Responsibilities:

• Take direct responsibility for the profitability of the store by ensuring the set targets are met.
• Ensure staff are taught correct sales procedure and have a good knowledge of the product.
• Maintain a high level of customer service.
• Assist customers and provide information.
• Ensure complaints from customers are resolved quickly.
• Inform staff of new lines and any changes to the prices
• Manage staff rosters.
• Coordinate and conduct stock takes.
• Keep and analyze records of sales figures and financial transactions, inclusive of filing.
• Implement and oversee security procedures.
• Manage staff when necessary.

Qualification and Experience:

• Matric
• 3 – 5 years’ experience in Furniture Retail environment, 2 of which must be in a Managerial/Supervisory role
• Must have successfully proven sales track record no less than 6months
• Industrial Relations experience
• Planning, organizational and time management ability
• Good knowledge of Sales Techniques
• Computer literate