Specific Role Responsibilities

• To Service (LIST VEHICLES) vehicles according to SOP
• To carry out fault diagnosis and repair vehicles – measured on fix right first time.
• To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers’ time.
• To discuss matters with service advisors and customers as required and provide lucid explanations.
• To ensure standards maintained with vehicle care and safety whilst performing functions.
• To ensure vehicles are returned to the customer after service in a neat and clean condition.
• To complete forms and documentation included in the company’s service routine.
• To draft and prepare any reports required.
• To log servicing steps as prescribed.
• Complete all job cards accurately and timeously.
• Mentor apprentices, sign off logbooks and evaluate their technical ability.
• Ensure effective communication with staff, across departments, with customers and service providers.
• Willingness to participate in marketing campaigns when required for the furtherance of the business.

Qualifications and Experience
Minimum Experience

•  2 – 3 years technician experience.
•  X product training.

Minimum Qualification

• Grade 12
• N6 trade certificate

Minimum Requirements

• Must be Computer literate
• Knowledge of software programs ODIS, Elsapro – advantageous
• Be able to use Manufacturer diagnostic equipment / computer (Vas Machines)
• An excellent command of the English language is essential, both verbal and written.