Job Description

• Motus Daimler Trucks Polokwane currently has a vacancy for a Specialist Technician – Service, reporting to the Manager: Service.
• The primary purpose of this position is to repair Trucks and Buses according to dealer/distributor’s standards and specifications in the most productive way.
• As a technician, you are, responsible for performing all kinds of service operations, defined assembly operations and maintenance repairs with the highest level of quality and efficiency.

KNOWLEDGE AND SKILL REQUIREMENTS:

• Repair and servicing of vehicles according to dealer/distributor standards and within the flat rate
• Establish parts required for service/repair to be performed and ensured correct parts are ordered
• Report to Service Foreman promptly on any additional work required
• Obtain authorization prior to carrying out any additional work
• Advise Management prior to fitting any major parts outside the norm for routine servicing/repair
• Obtain technical information from Service Foreman on problem jobs
• Adhere strictly to technical specifications as laid down by manufacturer, or as instructed by Management
• Adhere to laid down workshop policies and procedures
• Note the description of all work performed on the back of Repair Order if required
• Place all used parts in plastic bag, except oil & fuel filters, and place on passenger floor
• All warranty replaced parts to be tagged according to laid down rules, and handed to Parts department
• Ensure all oils and parts used are booked out on Repair Order
• Ensure vehicle is kept as clean as possible, and use all protective items supplied
• Ensure work bay is kept safe, clean and tidy
• Ensure time started and completed are entered on Repair Order (Clocking)
• Report any faulty and / or broken equipment is reported to management
• Ensure all special tools and equipment are used with utmost care
• To possess a complete set of tools, as per distributor requirements, and maintain in good working order
• Ensure a neat appearance at all times – overalls to be changed after heavy repairs
• Maintain cordial relationship with workshop staff
• Training as per HQS Requirements
• Standby and after hours servicing as per Service Foreman arrangements
• Accept responsibility for apprentices/helpers and impart through training/explanation/practice, the necessary skills required to perform the job correctly, and thereafter to inspect /monitor the work and rectify any problems

QUALIFICATIONS:

• Matric
• Diesel Truck Technician Qualification
• Three-year experience on Daimler Truck & Bus products a must (Mercedes-Benz Trucks or FUSO)
• Clear Criminal Record
• A Valid Driver’s License C1, EC

Specific Role Responsibilities:

• Ensure all special tools and equipment are used with utmost care
• To possess a complete set of tools, as per distributor requirements, and maintain in good working order
• Ensure a neat appearance at all times – overalls to be changed after heavy repairs
• Maintain cordial relationship with workshop staff
• Standby and after hours servicing as per Service Foreman arrangements

Skills and Personal Attributes:

• Problem Solving
• Attention to detail
• Customer focused
• Interpersonal
• Practical management skills