Job Description

Forensic Investigations

• Investigate all allocated fraud, theft, corruption, and misconduct cases from initiation to conclusion, using approved investigative and operational methodologies (including planning, execution, reporting, and quality assurance).
• Ensure investigations are completed within prescribed timelines and in accordance with applicable policies, procedures, and standards.
• Compile comprehensive case reports detailing findings, recommendations, financial impact, process and system failures, and accountability.
• Forward final investigation outcomes to relevant stakeholders for decision‑making and action.

Evidence Management & Disciplinary Support

• Collect, analyze, and preserve evidence in accordance with legal and regulatory requirements.
• Provide expert testimony and evidentiary support at internal disciplinary hearings, CCMA hearings, and when required, at CCMA or court proceedings.
• Prepare investigation dockets, processes, and transaction flow analyses to support successful prosecutions and legal actions.

Fraud Risk Identification & Prevention

• Identify fraud risks, emerging trends, and systemic vulnerabilities during investigations and stakeholder engagements.
• Escalate risk issues to relevant business units and Fraud Defense Strategy, Risk, and compliance stakeholders for assessment, treatment, and closure.
• Contribute to fraud prevention initiatives, including recommendations for control improvements, system enhancements, and policy changes.

Stakeholder Engagement & Advisory

• Engage with internal and external stakeholders including business units, Ombudsman queries, compliance, legal services, and Group Legal.
• Provide specialist forensic input into insurance claims, media impact evaluations, account blocking decisions, recoveries, provisioning, and litigation risks.
• Participate in risk forums and provide expert guidance on fraud risk trends and mitigation strategies.

Operational Risk & Reporting

• Monitor and analyze fraud trends, patterns, and emerging modus operandi.
• Identify opportunities for process improvements and efficiencies within investigative and operational workflows.
• Escalate complex or high‑risk matters to senior management with actionable recommendations.

Governance, Compliance & Standards

• Adhere to all Group policies, procedures, investigative standards, and regulatory requirements.
• Complete compulsory compliance training and attestations via the Absa Learning Management System.
• Maintain a high standard of ethical conduct, confidentiality, and professional judgement.

Collaboration, Knowledge Sharing & Continuous Improvement

• Work collaboratively with colleagues across Absa’s Objective Investigation, Stakeholder Management, and broader Risk ecosystem.
• Share best practices, investigation findings, and fraud risk insights to enhance organisational capability.
• Stay abreast of industry developments, fraud typologies, and forensic investigation methodologies.
• Participate in business unit engagements, training initiatives, and awareness sessions where required.

Key Competencies & Skills

• Advanced forensic investigation skills
• Fraud and financial crime risk assessment
• Evidence analysis and case management
• Legal and regulatory knowledge
• Stakeholder management and communication
• Report writing and presentation
• Analytical thinking and attention to detail
• Ethical judgement and professionalism

Experience & Qualifications (Typical Requirements)

• Relevant forensic, law enforcement, auditing, risk, or investigative qualification
• Proven experience in fraud investigations within banking or financial services
• Experience in disciplinary, CCMA, Ombudsman, or court proceedings
• Sound understanding of operational risk, controls, and compliance frameworks

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

End Date: January 19, 2026