Position overall objective:

• To inspect and examine damaged vehicles as well as accurately and timeously determine required repairs and the related costs whilst adhering to administrative requirements and agreed standard operating procedures.

Minimum Experience

• 2 years’ experience in identification of structural, body, mechanical, electrical or interior vehicle damage and quoting/estimating for repairs within a similar environment.

Minimum Qualification

• NQF Level 4 (Matric or equivalent)

Minimum Requirements

• Code 08 unendorsed driver’s license and own transport
• Computer literate: an intermediate level of MS Excel – essential.
• 2 years Audatex system experience – an advantage.
• Important to note: successful candidate will need to be willing to work weekends and/or overtime from time to time for month end if required to do so.

Job Outputs:

• Examine damaged vehicle to determine extent of structural, body, mechanical, electrical or interior damage.
• Using standard repair and parts manual to estimate the parts require to repair the damage to the vehicle.
• Using standard parts costing manuals to provide written estimate of total cost of vehicle repair.
• Evaluate the financial practicality of the vehicle repair comparing it to the payment of the financial value of the vehicle before the accident.
• Escalate unresolved issues to management team.
• Identify and develop solutions to improve operational service and quality delivery.
• Adhere to standard operating procedures within the area of accountability.

Competencies:

• Communication skills
• Knowledge of automotive estimating costs and resources
• The ability to interpret and capture information correctly.
• The ability to inspect and judge extent of vehicle damage
• Scrupulous attention to detail
• Numerical Literacy/Calculations
• Computer Literacy: Intermediate Excel proficiency is essential.
• Client focus
• Planning and organizing
• Results oriented

Personal Attributes:

• Committed
• Professional
• Resilient
• Punctual
• Emotional control when dealing with clients, superiors and colleagues.
• Project a professional, mature and positive image in all interactions.