About Job

• Creates Customer Accounts
• Receives Credit Applications to create new account
• Checks application for completeness
• Logs application in tracking tool (e.g. KMS) for Data Steward approval/s
• Records customer details in SAP.
• Links new accounts to PBL master and deactivates old accounts.
• Files application documents.
• Generates reports of all changes and validates.
• Maintain Customer Accounts
• Maintains following areas on the customer master:
• Extension of existing accounts to new sales areas.
• Customer contact details.
• Banking details.
• Company Code (FI) Data
• Sales area data.
• Shipping data.
• Billing data.
• Partner functions.
• Generates reports of all changes and validates.
• Operational Excellence and Compliance
• Participates in all safety programs (LPS, Wellnomics, and Stop Work Authority) and demonstrates operational excellence and AE values.
• Completes all required training and Corporate Compliance functions when required.
• General Administrative and Service Center Support
• General Administrative and Service Centre Support
• Maintenance and organisation of CM Group Mailbox
• Continuous validation and verification of Customer Master data base.
• Learn and assist with other Service Centre activities. (e.g. Customer Communication, AE Connect, StarCard support, etc.)
• Organisational Capability
• Participate in business initiatives which involve changes or enhancements to the Customer Master process (e.g. development of the BM Rebates Automation program).
• Participate in Projects involving the Customer Master Data Base as a key element.
• Professional Qualification and Certifications:
• Degree, Diploma in BCom, Sales and Marketing or equivalent would be advantageous
• Extensive SAP knowledge and experience
• Computer skills – proficient with Microsoft Word and Excel

Work Experience:

• 3 to 5 years exposure in a Master Data SAP environment
• Proven collaboration with BU’s across greater organization to ensure alignment and quality service at all times

Knowledge and skills:

Leadership Skills:

• Decisiveness
• Integrity
• Relationship building
• Problem-solving
• Dependability
• Conflict resolution
• Excellent AE organizational savvy
• Ability to deal with multi-tasking and work in a dynamic environment
• Time management skills
• Demonstrate customer relationship building and management skills
• Able to demonstrate a continuous improvement mind-set
• Strong customer service ethic and ability to understand, meet and champion customer’s needs, while adhering to Astron Energy’s policies and procedures.
• Excellent verbal and written communicating skills
• Computer skills – proficient with Microsoft word and Excel
• Analytical, efficient and thorough

Application deadline:

• 13 November 2025