Jobs

Specialist – Accessories.Commercial Operations SA at MTN

  • Job Type Full Time
  • Qualification Bachelors , Matric , National Certificate
  • Experience 3 years
  • Location Gauteng
  • City Johannesburg
  • Job Field Sales / Marketing / Retail / Business Development&nbsp

Specialist – Accessories.Commercial Operations SA at MTN

Specialist – Accessories.Commercial Operations SA

Job Description

Operational Planning 

  • Compilation of channel quarterly, monthly and weekly sales forecast based on business plan, relating to selected accessories 
  • Analyse and compare combined Branded sub-channels forecasts with the Business Plan /Forecast channel forecast and address variances on quantity forecasted, mix, and ensure that only products in the selected roadmap are forecasted on. 
  • Rank accessories and track top 20 and top 10 % sales contribution; identifying their possible substitutes aligned with OEM roadmap of upcoming accessories 
  • Keep current on channel related activities that may influence the forecast numbers, such as new accessories 
  • Correlate data into accurate trend regarding accessories and information that will be utilized by the sub-channel and supply chain cross-functional unit 
  • From time to time coordinate with all concerned departments internally (marketing, trade marketing, sales planning and intelligence, supply chain support function) to facilitate accurate branded channel forecast 
  • Tracking and analysis of stock of accessories in channel trends 
  • Providing ad hoc reporting and analysis to support the channel development team 
  • Identify and explore innovative ways to enhance the demand planning activities within Devices
  • Consider local conditions, as well as competitor activity to create competitive advantage
  • Ensure that systems are streamlined to reduce cost to the business, constantly looking for smarter and cost effective ways to do support the business. 
  • Provide continuous recommendations to the BRC Store Build Team in regards to accessory merchandising principles and merchandising best practice. 
  • Perform routine in channel trade visits to identify areas of continuous improvement and successes from an accessory point of view providing recommendations to internal various departments. 

Channel Operations Management 

  • Escalate stock deviations and variances as appropriate. 
  • Drive best practice, continuous improvement and innovation at process and procedure level.
  • Drive best practice, continuous improvement and innovation at process and procedure level and initiate projects for business improvement. 
  • Identify system and process inefficiencies, make recommendations as required. 

Relationship building and maintenance 

  • Build and maintain relationships with all stake holders. 
  • Follow up on and respond to all queries 
  • Maintain good communication and relationships within Devices
  • Ensure excellent relationships with suppliers and OEM’s 

Report Generation 

  • Periodically report on related demand planning activities to the relevant stakeholders as regards accessories 
  • Monitor the effectiveness of systems and present findings. 
  • Provide auditors with all necessary information as required and ensure that all audit points relevant to this position are dealt with timeously and accurately. 

​​​​​​​Budget Management 

  • Identify areas where money is lost and seek ways to reduce expenditure 
  • Identify opportunities to generate additional revenue 

​​​​​​​Customer Satisfaction 

  • Align service delivery to changing market segments 
  • Establish and build relationships with all relevant stakeholders including OEM’s, suppliers and store activities manager 
  • Ensure customer needs and requirements are satisfied through appropriate systems, processes and procedures 
  • Put contingency plans in place to prevent delays and enhance the customer experience 
  • Adopt a proactive approach to prevent problems from arising in the future 
  • Initiate change to continually improve all aspects of service delivery 
  • Drive continuous improvement as an important element of service delivery 
  • Deliver measurable results

Responsibilities

Operational Planning 

  • Compilation of channel quarterly, monthly and weekly sales forecast based on business plan, relating to selected accessories 
  • Analyse and compare combined Branded sub-channels forecasts with the Business Plan /Forecast channel forecast and address variances on quantity forecasted, mix, and ensure that only products in the selected roadmap are forecasted on. 
  • Rank accessories and track top 20 and top 10 % sales contribution; identifying their possible substitutes aligned with OEM roadmap of upcoming accessories 
  • Keep current on channel related activities that may influence the forecast numbers, such as new accessories 
  • Correlate data into accurate trend regarding accessories and information that will be utilized by the sub-channel and supply chain cross-functional unit 
  • From time to time coordinate with all concerned departments internally (marketing, trade marketing, sales planning and intelligence, supply chain support function) to facilitate accurate branded channel forecast 
  • Tracking and analysis of stock of accessories in channel trends 
  • Providing ad hoc reporting and analysis to support the channel development team 
  • Identify and explore innovative ways to enhance the demand planning activities within Devices
  • Consider local conditions, as well as competitor activity to create competitive advantage
  • Ensure that systems are streamlined to reduce cost to the business, constantly looking for smarter and cost effective ways to do support the business. 
  • Provide continuous recommendations to the BRC Store Build Team in regards to accessory merchandising principles and merchandising best practice. 
  • Perform routine in channel trade visits to identify areas of continuous improvement and successes from an accessory point of view providing recommendations to internal various departments. 

Channel Operations Management 

  • Escalate stock deviations and variances as appropriate. 
  • Drive best practice, continuous improvement and innovation at process and procedure level.
  • Drive best practice, continuous improvement and innovation at process and procedure level and initiate projects for business improvement. 
  • Identify system and process inefficiencies, make recommendations as required. 

Relationship building and maintenance 

  • Build and maintain relationships with all stake holders. 
  • Follow up on and respond to all queries 
  • Maintain good communication and relationships within Devices
  • Ensure excellent relationships with suppliers and OEM’s 

​​​​​​​Report Generation 

  • Periodically report on related demand planning activities to the relevant stakeholders as regards accessories 
  • Monitor the effectiveness of systems and present findings. 
  • Provide auditors with all necessary information as required and ensure that all audit points relevant to this position are dealt with timeously and accurately. 

Budget Management 

  • Identify areas where money is lost and seek ways to reduce expenditure 
  • Identify opportunities to generate additional revenue 

Customer Satisfaction 

  • Align service delivery to changing market segments 
  • Establish and build relationships with all relevant stakeholders including OEM’s, suppliers and store activities manager 
  • Ensure customer needs and requirements are satisfied through appropriate systems, processes and procedures 
  • Put contingency plans in place to prevent delays and enhance the customer experience 
  • Adopt a proactive approach to prevent problems from arising in the future 
  • Initiate change to continually improve all aspects of service delivery 
  • Drive continuous improvement as an important element of service delivery 
  • Deliver measurable results

Qualification

Education:

  • 3 year Degree / Diploma in Commerce (Marketing / Communication) or related
  • Appropriate post matric qualification (Sales and Marketing / Business Management)

Experience

  • Minimum of 3 years’ experience in a area of specialisation; with experience in supervising others
  • Experience working in a medium organization
  • Extensive experience and knowledge as pertains to the portfolio

Apply Before 09/08/2025

Method of Application

Interested and qualified? Go to MTN on ehle.fa.em2.oraclecloud.com to apply

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