ABOUT THE ROLE

• We are seeking an experienced SAP ECC power use to provide expert user support, training, governance, and change management across our supply chain technology platforms.
• This role acts as a critical link between business operations and digital technology, ensuring seamless system functionality and continuous improvement.

WORK ACCOUNTABILITIES 

User Support & Incident Management

• Manage user incidents and requests through to resolution, ensuring service delivery and operational continuity.

Business–Technology Interface

• Act as the primary liaison between business stakeholders and the digital technology team to troubleshoot and resolve system issues.

Access & Governance

• Oversee system access provisioning and monitoring to ensure compliance with governance frameworks (e.g., SOX, GIA).

Data Quality & Reporting

• Maintain data integrity, support data extracts, and produce monthly and quarterly reports for incident management and system usage.

Testing & Change Management

• Perform user acceptance testing (UAT) and lead change management activities for new system functionality.

Training & Continuous Improvement

• Coach and train end users while identifying opportunities for process and technology enhancements.

SKILLS & COMPETENCIES

Technical Knowledge, Skills & Experience  

• 7-10 years’ experience in supply chain technology
• 7-10 years’ experience in the supply chain department of a large scale mining company
• Strong knowledge of source-to-pay, logistics, inventory, and governance workflows.
• Proven SAP ECC and Ariba expertise with advanced analytical and interpersonal skills.
• Proven expertise in Excel, SQL and Power BI
• Strong knowledge of SOX governance frameworks

Education & Qualifications

• Degree in Technical or Commerce field
• SAP ECC (MM preferred) certification is critical
• SAP Ariba certification preferred