PURPOSE OF THE JOB:

• Responsible for the coordination of sales, stock and customer care to maintain profitability and growth targets. Duties and Responsibilities: – Provide customer service – Implement in-store promotions – Maintain and monitor stock availability – Manage and develop staff – Manage section finance

Responsibilities:

Provide customer service:

• Coach and guide salesclerks in product knowledge and selling skills.
• Identify client needs and resolve queries.
• Advise and inform clients on product ranges and offers.

Implement in-store promotions:

• Consult with suppliers and product managers to determine price and product offering.
• Do sales forecasts and initiate orders.
• Obtain promotional material, do merchandising and run promotion.
• Provide support and advice during promotion.

Maintain and monitor stock availability:

• Perform stock forecasts and order stock.
• Ensure the correct receipt of stock according to procedures and policy.
• Merchandise and pricing of stock and ensure continuous stock taking.
• Analyse redundant stock reports and implement corrective measures.
• Liaise with suppliers regarding volumes, delivery terms and conditions.
• Manage and develop staff.
• Monitor expenditure, income and report on variances and implement corrective measures.

Requirements:

• National Senior Certificate.
• At least 3 till 5 years related experience in a retail environment.
• Candidates with SAP knowledge of SAP will receive preference.