Your mission as a Service Technician

• Your mission as a Service Technician will be to drive the success of the Epiroc Surface Drill Rigs product line by leveraging deep technical expertise and a commitment to excellence.

What you’ll do

• Provide specialized support for Epiroc machine systems, including automation technologies.
• Perform scheduled services and breakdown repairs on Epiroc RCS and equipment.
• Cultivate and maintain strong, long-term relationships with customers.
• Coach Epiroc and mine site employees on operating, troubleshooting, and repairing Epiroc autonomous and other equipment systems.
• Perform fault diagnosis, root cause analysis, and implement effective solutions.
• Promote and market Field Service work, as well as other Aftermarket services and products, to customers to support the growth of the Aftermarket Department.
• Participate in Root Cause Analysis (RCA) initiatives to identify recurring failures and collaborate with the Product Company to develop sustainable solutions.
• Contribute to productivity and efficiency improvement projects.
• Take responsibility for the safe storage, maintenance, and management of company vehicles and equipment.
• Liaise with Epiroc Product Company Engineering representatives to enhance product development.
• Conduct predefined tests on behalf of the Product Company and report on findings.
• Be available for travel as required to perform duties and participate in training.
• Provide standby support as required.
• Assist with spare parts inquiries and participate in on-site stocking activities as needed.

What you’ll bring

• In-depth technical knowledge of Epiroc Surface Rotary Blasthole Drills.
• Minimum of 2 years of mining industry experience.
• Advanced troubleshooting skills for Remote Control Systems (RCS).
• Experience with Trimble High Precision GPS systems.
• Valid driver’s license.
• Grade 12
• Relevant trade certification (Millwright will be advantageous)

Who you are

• Excellent interpersonal skills and the ability to communicate effectively with diverse teams
• Collaborative
• Strong planning and organizational skills.

Closing Date: 13 November 2025