- Job Type Contract
- Qualification Bachelors , Higher National Certificate , Masters
- Experience 10 – 15 years
- Location Gauteng
- Job Field Research  , Sales / Marketing / Retail / Business Development 
Senior Specialist: Market Segment Research (Contract Ending 31 March 2028) (10606) at The South African Revenue Service (SARS)
Senior Specialist: Market Segment Research (Contract Ending 31 March 2028) (10606)
Job Purpose
- To provide in-depth market research and analysis of products as per legislative requirements.
Education and Experience
Minimum Qualification & Experience Required
- Honours Degree / Postgraduate Diploma (NQF 8) in Economics, Econometrics, Business Science, Finance, or related field AND 10 – 12 years in Development Economics with Behavioural Science experience, of which 3 – 4 years at a specialist level.
#ALTERNATIVE
- Bachelor’s degree / Advanced Diploma (NQF 7) in Economics, Econometrics, Business Science, Finance, or related field AND 12 – 15 years’ experience in Development Economics with Behavioural Science of which 3 – 4 years at a specialist level.
Job Outputs:
Process
- Analyse and recommend improvements to specialist systems, procedures, policies, and practices.
- Contribute to the optimal use of organisational resources by advising on effective planning and development of resource plans within your area of specialisation.
- Develop multiple practices aligned with operational policies and procedural frameworks to support tactical development and excellence.
- Apply technical or professional expertise to identify and recommend tactical solutions to defined challenges.
- Ensure timely communication of progress and challenges in achieving divisional and business unit goals to all relevant stakeholders.
- Implement research methodologies that support the monitoring and reporting of analytical activities.
- Influence and communicate across business areas to minimise resistance and encourage adoption of new approaches.
- Integrate business information to analyse and produce reports that highlight trends, discrepancies, and insights for decision-making.
- Optimise goal achievement through tactical strategy development and the enhancement of practices, processes, and systems across the internal value chain.
- Plan for continuous improvement of practices and systems to meet objectives and enhance tactical excellence.
- Proactively identify interconnected problems, assess their impact, and develop best-fit, best-practice solutions.
- Recommend and implement changes to optimise processes, systems, and practices, driving innovation and improvement.
- Translate top-down policies into actionable changes within your practice area and communicate their impact to stakeholders.
Governance
- Develop or align governance and compliance policies to effectively manage risk exposure and liability within your practice area.
People
- Apply new knowledge and skills gained through formal and informal learning to your role.
- Provide specialist support, advice, and thought leadership within your area of expertise.
Finance
- Implement and monitor financial controls, cost management, and corporate governance within your area of specialisation.
Client
- Develop and implement practices that promote delivery excellence and encourage exceptional stakeholder service.
- Participate in the specialist practice community and contribute to organisational knowledge sharing.
- Provide authoritative, specialist expertise and advice to both internal and external stakeholders.
- Research, benchmark, and develop models to enhance client service delivery and operational efficiency
Behavioural competencies
- Fairness and Transparency
- Expertise in Context
- External Awareness
- Commitment to Continuous Learning
- Accountability
- Conceptual Ability
- Trust
- Respect
- Honesty and Integrity
- Problem Solving and Analysis
- Analytical Thinking
- Attention to Detail
- Organisational Awareness
Technical competencies
- Functional Policies and Procedures
- Creative and Innovative Thinking
- Data Collection and Analysis
- Economic Research
- Efficiency improvement
- Policy Analysis
- Reporting
- Research
- Business Knowledge
Method of Application
Interested and qualified? Go to The South African Revenue Service (SARS) on career2.successfactors.eu to apply

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