Role Purpose/Business Unit:

• To ensure continuous availability and optimal performance of mission-critical IT systems and services
• The role of the Senior Specialist: Databases is to be accountable for high level Design, Development, Implementation and Operational Support of Relational Database Management Systems (RDBMS) within the Business Systems Service Delivery (BSSD) business unit.
• The role will focus on ensuring quality delivery of solutions across all Database Systems with respect to design, integration, performance, processes, and controls.
• The role holder will interact with the Infrastructure Operations teams, Application DEV/OPS teams, and Delivery vendors to ensure Optimal and Maximum Availability solutions are implemented, and incidents/problems are resolved within SLA.
• Act as link between Database
• Specialists Level 2, Application Maintenance Level 3 and Development vendors levels 3 and 4.
• Drive incidents till service restoration and resolution.

Your responsibilities will include:

Specific focus on Database Management Systems:

• Design, build, and maintain database infrastructure and solutions
• Evaluate database technologies, products and Features
• Perform database tuning and performance monitoring
• Work as part of a team and provide 24×7 support when required
• Perform High Level Technical trouble shooting and give consultation to development teams
• Interface with Database Vendors for technical support
• The role holder is accountable for ensuring Maximum Available and Optimally configured Database Solutions that meets customer expectations within agreed service levels.
• Accountable to provide technical leadership to Database Specialists team members.
• Manage quality of highly technical solution and numerous complex integrations ensuring end to end transaction performance and availability is uncompromised.
• Act as link between internal and external IT suppliers, Application Operations, Project and Infrastructure Operation teams, delivering technical and operational services.
• Accountable to Maintain, improve and document existing databases and applications

The ideal candidate for this role will have:

• Matric / Grade 12 is essential
• 3-year relevant IT Degree/Diploma essential
• 5+ years of Oracle Database support experience is essential

Core competencies, knowledge and experience:

• In-depth Knowledge of Database Design, Backup & Recovery technologies, Configuration, Administration principles, Storage Area Network (SAN) Technologies and
• IT Infrastructure Best Practices
• Extensive Knowledge of Relational Database Management Systems (RDBMS) concepts and Internals – specifically on latest versions of Oracle Databases
• A sound knowledge of system, database and performance troubleshooting and tuning
• Advanced Skills in Structured Query Language (SQL) script writing/programming
• Advanced Skills and Knowledge of AIX and LINUX Operating Systems
• Advanced Skills and Knowledge of Oracle Recovery Manager (RMAN), Database Security, RAC, Dataguard Replication and Vulnerability patching
• Understanding of ITIL service Management: theory and implementation
• Understanding and work experience of Cloud Technologies – AWS & Oracle Cloud Infrastructure (OCI)
• Skills; Analytical, Problem solving, Leadership, Communication (verbal and written); co-ordination; interpersonal skills and Decision Making.

Closing date for Applications: 2 July 2025.