Job Description

Strategic Business Architecture & Transformation:

• Shape and implement business architecture strategies aligned with group and business priorities.
• Translate strategic goals into actionable architectural deliverables, including capability maps, value streams, and strategic roadmaps.
• Design and evolve enterprise capability models and frameworks that support digital transformation and enable agility.
• Drive innovation and customer-centric change using design thinking and data-driven approaches.
• Lead feasibility assessments, business case formulation, and solution alignment with strategic investment priorities.

Design & Delivery of Customer-Centric Solutions:

• Own the design and execution of end-to-end business solutions (e.g., Salesforce/CustomerOne) that enhance customer and colleague experience.
• Lead the development of journey maps and solution blueprints that drive seamless, omnichannel customer interactions.
• Apply modern architecture principles (e.g., domain-driven design, microservices) to ensure scalable and testable solutions.
• Select enabling technologies and tools to accelerate solution implementation.

Collaboration, Alignment & Governance:

• Collaborate with Technology, Solution Architects, and Strategy teams to ensure alignment across business and IT landscapes.
• Drive architectural governance, ensuring compliance with group standards, risk frameworks, and data orchestration principles.
• Present solution designs and architecture proposals in forums for alignment and decision-making.
• Monitor solution integrity and performance post-implementation against strategic and customer metrics.

 
Talent Leadership & Capability Building:

• Mentor and develop architecture and delivery teams, building enterprise-wide capability in business design and delivery.
• Lead communities of practice and contribute to the evolution of architectural principles across the organisation.
• Embed within agile delivery teams to ensure architectural oversight and knowledge transfer throughout implementation phases.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

End Date: December 11, 2025