Job Requirements

• Honours degree in Information Technology, BSc in Computer Science, BCom in Information Systems, B. Information Management, Information Science, or an equivalent qualification.
• At least five (5) years of relevant experience in records management.
• Strong proficiency in computer-based applications such as internet, email, and presentation software.
• Excellent communication skills and a solid understanding of Electronic Document and Records Management Systems (EDRMS), including platforms like Documentum, Image Trust, and SharePoint.
• Familiarity with ITS is highly advantageous.

Duties

• Support the Head of Records Management and Archives in overseeing all EDRMS and records management projects across the institution.
• Document business processes for internal clients using the EDRMS.
• Lead enhancements and improvements to the EDRMS.
• Coordinate the development and rollout of the SharePoint site within the Records and Archives department.
• Collaborate with ICT to integrate EDRMS with other institutional systems (e.g., ITS, SharePoint).
• Manage and maintain EDRMS agent services and import directories.
• Update the EDRMS database as needed, including drafting technical specifications and preparing test environments for solution development.
• Design and implement scripts, workflows, electronic forms (E-Forms), and digital signatures within the EDRMS.
• Migrate newly developed solution components from test to production environments.
• Conduct testing of individual components and complete solutions in both test and production environments.
• Reuse and migrate viable components from existing solutions to the test environment.
• Provide training to staff on EDRMS, SharePoint, and records management practices.
• Oversee staff performance, including setting and monitoring performance targets.