Role Purpose

• Manage the overall delivery of programmes from initiation to close-out, to meet business objectives in compliance with all relevant governance, risk and audit requirements.

Requirements

• Relevant B-degree
• Relevant M-degree (Desirable)
• 5+ years experience in a dedicated project management position
• Experience with managing large-scale programmes from conceptualisation to close-out (essential)
• 3 – 5 years in a senior management position (desirable)
• Insurance or financial industry experience (desirable)

Knowledge

• Knowledge of relevant Project Management software and tools
• Knowledge of the Project Management lifecycle, from conception to close-out
• Knowledge of agile methodology
• Knowledge of the software development life cycle (SDLC)
• Knowledge of stage gate and waterfall programme-level planning

Duties & Responsibilities    
INTERNAL PROCESS

• Investigate the feasibility of programmes that support the achievement of business objectives.
• Contribute to the development of relevant programme business cases for approval in line with business requirements.
• Facilitate the definition of programme scope, produce and manage programme schedules, including identifying and managing cross-project dependencies in scope, schedule, capacity, budget and risks.
• Contribute to associated project scope in collaboration with project manager, PMO, team and stakeholders, to ensure project deliverables and expectations are clearly articulated and aligned to business objectives.
• Contribute to associated project objectives and measures of success which will be used to evaluate project effectiveness.
• Collaborate with line managers to ensure the team is properly staffed with the right capacity and competencies to deliver the programme.
• Act as first point of escalation from projects to facilitate risk and issue resolution.
• Develop project management best practices and collaborate with project managers and business stakeholders.
• Responsible for the daily management through the life cycle of the programme.
• Define the programme controls, processes, procedures, reporting, etc., to manage the programme from conceptualisation to close-out.
• Plan the overall programme and monitor progress ensuring that milestones are being met across the various projects and programmes.
• Manage the programme budget and identify opportunities to enhance cost effectiveness.
• Manage the risks and issues that arise over the course of the programme life cycle, taking measures to correct them when they occur.
• Manage communication and decision making with the programme steering committee.
• Analyse programme-related data (issue logs, risk logs, action logs) to enable informed decision-making and data utilisation.

CLIENT

• Provide authoritative, expertise and advice to clients and stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.

FINANCE

• Contribute to the financial planning process within area / project.
• Identify opportunities to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies

• Interpreting Data
• Developing Strategies
• Making Decisions
• Providing Insights
• Convincing People
• Directing People
• Generating Ideas
• Articulating Information

Deadline:16th June,2025