- Job Type Hybrid
- Qualification Bachelors , Higher National Certificate , National Certificate
- Experience 5 years
- Location Gauteng
- City Johannesburg
- Job Field Finance / Accounting / Audit , Law / Legal
Senior Manager: Customer Review ARO at Absa Group Limited (Absa)
Senior Manager: Customer Review ARO
Job Description
Key Responsibilities:
- Lead the design and implementation of data-driven processes to support customer reviews in line with AML policies, FATF guidance, and regulatory requirements.
- Perform advanced data analysis on customer review outputs to identify risk patterns, emerging typologies, and potential threats.
- Develop and maintain dashboards and reporting mechanisms to monitor the effectiveness of customer review processes and ensure compliance with internal standards.
- Conduct comparative and trend analysis of review statistics to identify inefficiencies and propose enhancements.
- Collaborate with stakeholders across IT, Compliance, and Business Units to ensure seamless integration of analytics into operational workflows.
- Provide subject matter expertise in financial crime risk identification, prioritisation, and mitigation through data insights.
- Support governance forums with actionable intelligence and insights derived from customer review data.
What We’re Looking For:
- A National Diploma or Higher Certificate (NQF Level 5) in Anti-Money Laundering, Compliance Management, and or within Data Analytics.
- Minimum 5 years’ experience in Anti-Money Laundering, Fraud, Financial Crime Risk Investigations, or Compliance.
- Proven experience in data analytics, data mining, and the use of analytical tools to support compliance and risk functions.
- Strong understanding of FICA, AML regulations, and corresponding banking laws.
- Advanced skills in analytical thinking, risk management, and regulatory compliance.
- Ability to translate complex data into clear, actionable insights for decision-making.
Why Join Absa?
- At Absa, we’re not just about banking—we’re about building a safer financial ecosystem. You’ll be part of a dynamic team that uses data intelligence to drive real impact in the fight against financial crime. We offer a collaborative environment, opportunities for growth, and the chance to be at the forefront of innovation in compliance and risk.
Ready to make a difference?
- Apply now and help us protect what matters.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: December 10, 2025
Method of Application
Interested and qualified? Go to Absa Group Limited (Absa) on absa.wd3.myworkdayjobs.com to apply

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