Jobs

Senior Manager: Customer Review ARO at Absa Group Limited (Absa)

  • Job Type Hybrid
  • Qualification Bachelors , Higher National Certificate , National Certificate
  • Experience 5 years
  • Location Gauteng
  • City Johannesburg
  • Job Field Finance / Accounting / Audit  , Law / Legal 

Senior Manager: Customer Review ARO at Absa Group Limited (Absa)

Senior Manager: Customer Review ARO

Job Description

Key Responsibilities:

  • Lead the design and implementation of data-driven processes to support customer reviews in line with AML policies, FATF guidance, and regulatory requirements.
  • Perform advanced data analysis on customer review outputs to identify risk patterns, emerging typologies, and potential threats.
  • Develop and maintain dashboards and reporting mechanisms to monitor the effectiveness of customer review processes and ensure compliance with internal standards.
  • Conduct comparative and trend analysis of review statistics to identify inefficiencies and propose enhancements.
  • Collaborate with stakeholders across IT, Compliance, and Business Units to ensure seamless integration of analytics into operational workflows.
  • Provide subject matter expertise in financial crime risk identification, prioritisation, and mitigation through data insights.
  • Support governance forums with actionable intelligence and insights derived from customer review data.

What We’re Looking For:

  • A National Diploma or Higher Certificate (NQF Level 5) in Anti-Money Laundering, Compliance Management, and or within Data Analytics.
  • Minimum 5 years’ experience in Anti-Money Laundering, Fraud, Financial Crime Risk Investigations, or Compliance.
  • Proven experience in data analytics, data mining, and the use of analytical tools to support compliance and risk functions.
  • Strong understanding of FICA, AML regulations, and corresponding banking laws.
  • Advanced skills in analytical thinking, risk management, and regulatory compliance.
  • Ability to translate complex data into clear, actionable insights for decision-making.

Why Join Absa?

  • At Absa, we’re not just about banking—we’re about building a safer financial ecosystem. You’ll be part of a dynamic team that uses data intelligence to drive real impact in the fight against financial crime. We offer a collaborative environment, opportunities for growth, and the chance to be at the forefront of innovation in compliance and risk.

Ready to make a difference?

  • Apply now and help us protect what matters.

Education

  • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: December 10, 2025 

Method of Application

Interested and qualified? Go to Absa Group Limited (Absa) on absa.wd3.myworkdayjobs.com to apply

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