About the Role

• The role involves leading complex reliability and toil reduction initiatives, making data-driven decisions to define and maintain appropriate service levels that balance customer, development, and operational needs.
• The Engineer will serve as an escalation point during major incidents and will be responsible for completing the migration of existing applications and services to Microsoft Azure, ensuring production-grade reliability, security, and CI/CD deployment through Azure DevOps.

Responsibilities

• Influence the definition and management of service level objectives (SLOs)
• Demonstrate expertise in observability tools and techniques
• Act as an escalation point during major incidents
• Collaborate with development teams to troubleshoot system and application performance issues
• Migrate workloads to Azure, including compute (VMs, Functions), storage, and networking
• Configure and optimize Azure Storage Accounts, Key Vaults, Service Bus, and Service Principals for secure and automated operations
• Implement and manage resource groups, role-based access control (RBAC), and tagging for cost management and governance
• Contribute to and maintain knowledge documentation

Requirements

• Deep technical understanding of observability techniques across the full stack; able to clarify complex incidents and performance issues
• Ability to create templated observability dashboards and configurations as code for easy implementation across products
• Azure Services: VMs, Storage (Blob/File), Key Vault, Functions, Service Bus, App Services, Service Principals
• DevOps Tools: Azure DevOps (Pipelines, Repos, Artifacts), YAML pipeline authoring, CI/CD automation
• Infrastructure as Code: ARM Templates or Terraform (preferred)
• Security & Governance: Azure AD, RBAC, Key Vault integration, networking (VNets, subnets, NSGs)
• Scripting: PowerShell and/or Python for automation
• Monitoring: Azure Monitor, Application Insights, Log Analytics
• Soft Skills: Strong documentation practices, effective communication, and the ability to mentor junior team members