Responsibilities

• Collaborate with business leaders to deliver on our people strategy and ensure the implementation of innovative HR initiatives, as well as the rollout of new employee programs,
• Partner with the HR Country Lead to define and drive key initiatives to enhance our employee engagement and experience,
• Manage the HRBP team across a business unit, to ensure effective business support and quality delivery on our HR strategy,
• Coach line managers to improve their understanding and adoption of the talent frameworks, and related tools,
• Support and drive a high performance, diverse and inclusive culture,
• Serve as a trusted advisor, providing business leaders with professional, accurate, and timely support,
• Collaborate as needed with Payroll, HR Shared Services, Legal and other internal teams to uphold high standards of professional and ethical conduct throughout the company,
• Facilitate effective communication on all HR matters,
• Represent EXL with professionalism and integrity, both internally and externally.

Required Skills/Experience

• Effective leadership and influencing skills,
• Ability to operate effectively, demonstrate agility in a fast-moving environment, and build strong relationships with key stakeholders,
• Problem-solving skills with the ability to multi-task, and thrive in a dynamic environment,
• Strong verbal and written communication skills,
• A passion for continuous learning and always wanting to have an impact,
• Understanding and knowledge of SA legislation to ensure business compliance,
• Understanding of local Labour law