About the Role

• We are seeking a dedicated and experienced Security Operations Manager to oversee all aspects of our organisation’s security operations. The ideal candidate will be a proactive leader with a strong understanding of security procedures, risk management, and compliance standards.
• This position requires someone who can maintain a safe and secure environment for staff, visitors, and company assets while promoting professionalism and teamwork within the security department.

Minimum Requirements:

• Grade 12 / Matric (relevant qualification in Security Management or similar preferred).
• PSIRA registration (Grade A).
• Minimum 3–5 years’ experience in a security supervisory or management role.
• Strong leadership and communication skills.
• Sound knowledge of security systems and risk management practices.
• Ability to work under pressure and make quick, sound decisions..
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid Driver’s Licence is required.
• Must be firearm trained for Business Purpose
• No criminal record
• Applicants to reside in Ladysmith or surrounding areas

Key Performance Areas: (not totally inclusive):

• Oversee day-to-day security operations and ensure site coverage.
• Ensuring that contractual requirements are met as stipulated by the Client.
• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Conduct risk assessments and security audits.
• Develop and implement security policies, procedures, and protocols.
• Supervise, train, and evaluate security personnel.
• Liaise with law enforcement and emergency services when required.
• Manage incident reports and investigations.
• Liaising daily with Branch management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by Management.