OBJECTIVE OF ROLE

• The Specialty Sales Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Aspen products as led by the Regional Sales manager, in order to meet specified sales targets through a customer centric approach

KEY RESPONSIBILITIES

• Achieve sales targets (Sales vs budget)
• Constant monitoring and driving sales from customers, scripting from doctors and sales from pharmacies in order to meet set targets. Sales to be driven at customer level by affective scientific detailing and use of marketing material
• Plan – Pre-call planning on Veeva on weekly basis
• To be done weekly on Veeva and daily prior to the customer call. This will ensure that you are prepared for the call. If you have a manager working with you for the day, your pre-call planner must be emailed to the relevant manager, the evening before. Review the available data (Impact Rx, Shortfall reports, SSD, Swift, Power BI, etc.).
• Achieve Call Rate and CPA objectives
• See the required number of customers on a daily basis to achieve call rate and at the correct frequency to achieve call plan adherence.
• Capture daily calls and activities on Veeva
• Synch to be done twice a day, or as specified by the business. Final Synch to be done after the last call for each day.
• Conduct Doctor or pharmacy activities in line with compliance and regulatory standards
• Complete the required number of pharmacy trainings and Doctor/pharmacy Meetings as required per business and territory requirements
• Effective scheduling and attending appointments and activities with healthcare practitioners (Doctors, Nurses & Pharmacies etc.) in order to influence sales and meet sales targets.
• Implementing strategies to drive sales and growth in territory
• Maintain a solid working relationship with customers and colleagues.
• Territory and customer analysis in order to identify gaps and opportunities to be acted upon.

Requirements
EDUCATIONAL REQUIREMENTS 

• Matric
• A valid driver’s license
• Tertiary qualification in Bio Science, Chemistry or related fields. 

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• Minimum 3 to 5 years’ experience in the Immunology Specialty sales environment
• Current relationships with HCP’s in territory are an advantage
• Product knowledge on competitor products within the therapeutic market (Biologics an advantage)
• Comprehensive understanding of business procedures.
• Strong clinical ability to enable in-depth clinical discussions
• Effective territory management and optimization.

SOFT SKILLS AND COMPETENCY REQUIREMENTS

• Analytical and Interpretation skills – Being able to analyse Aspen in house data and external data sources
• Clear communication skills both verbally and written.
• Strong capabilities in logical reasoning in order to address and resolve queries, issues and objection handling
• Influencing and negotiation skills.
• Forward thinker with the ability to work independently as well as to work as a team player.
• Good administrative skills in order to ensure that tasks are completed accurately and timeously. 
• Driven individual who is a self-starter and able to solve problems and gathers insights to feed back to the business.
• Active listening skills
• Ability to work under pressure.
• Excellent interpersonal communication, presentation, and negotiation skills 
• Numerate, analytical, high attention to detail, able to prioritize.
• Execution and understanding of set budgets