Key Responsibility Areas: 

• Sales maximization 
• Providing excellent customer service at all times 
• Basic administration 
• Following company policies and procedures 
• Assuring that showroom looks presentable at all times 
• Be involved in stock control and management. 
• Assisting shoppers to find the goods and products they are looking for. 
• Being responsible for processing cash and card payments. 
• Stocking shelves with merchandise. 
• Answering queries from customers. 
• Reporting discrepancies and problems to the supervisor. 
• Giving advice and guidance on product selection to customers. 
• Balancing cash registers with receipts. 
• Dealing with customer refunds. 
• Keeping the store tidy and clean, this includes hovering and mopping. 
• Responsible dealing with customer complaints. 
• Working within established guidelines, particularly with brands. 
• Attaching price tags to merchandise on the shop floor. 
• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc. 
• Receiving and storing the delivery of large amounts of stock 
• Keeping up to date with special promotions and putting up displays. 

Experience and Qualification: 

• Matric 
• 2 – 3 years’ retail sales experience 
• Mattress or furniture sales experience required 
• Computer literate