The successful candidate will be responsible for the following tasks:

• Attend to all incoming client enquiries in a timely and professional manner (via telephone, email, and walk-ins)
• Ensure accuracy when quoting clients, including pricing, stock availability, and delivery timelines
• Assist customers with product selection and offer advice where needed
• Efficiently load, invoice, and post all sales orders (this role might be fulfilled by the sales administrator, but the sales person will need to step in and attend to the processing if and when required)
• Follow up on all outstanding quotes daily and provide feedback where possible
• Track the progress of each order and keep clients updated accordingly(this role might be fulfilled by the sales administrator, but the sales person will need to step in and attend to if and when required)
• Manage the full sales cycle from order placement through to delivery (this role might be fulfilled by the sales administrator, but the sales person will need to step in and attend to if and when required)
• Proactively identify and target potential new customers to promote CFW’s product offering
• Attend product training sessions as required to maintain technical knowledge

Qualifications and Experience Required:

• A tertiary qualification is considered an advantage
• Proven experience in sales or customer-facing roles.
• Bilingual in English and Afrikaans
• Experience in engineering field either HVAC / ventilation / fans or applications is advantageous