A day in the life of a Sales Capabilities Manager:

• Review required competencies from the Sales Functional Competency Framework, assess and monitor skills level of members of the Sales function; According to commercial excellence prority, build approach to close competency gaps as needed, through learning solutions but also through experiential learning, on the job observation, coaching, etc.                                            
• Review existing in market and above market learning solutions, identify and select the most appropriate ones and where relevant adapt them to local market specificities (language, legal context, customer landscape, route to market, etc.).                                                  
• Applying foundational knowledge of the Sales Function to design curriculum/content (tests, visual aids, etc.), select appropriate delivery mechanisms (i.e., classroom, webcast, e-learning etc.) and conduct training.                                        
• By exception, may develop specific learning solutions from scratch. In general, the course catalogue should derive fully from existing above market solutions from either the Corporate function, the Zone or the Category.                                
• Ensure that all aspects of commercial excellence are covered in the learning solutions with a particular focus on accelerating the digital transformation of the Sales function.                                  
• Deliver internal (or distributor) training courses/programs targeting new hire orientation, product training, sales process and consultative selling, sales effectiveness, presentation skills, phone selling skills, etc.                                         
• Developing and monitoring metrics for evaluating training effectiveness                                               
• Responsible for attending ALL Sales related Train The Trainer (TTT) Workshops regionally / zone based and gaining accreditation to roll-out in own market.                

What will make you successful:

• 8 – 10 years in Sales, and over this period has successfully delivered on KPIs plus training or coaching environment.
• Demonstrated ability to lead people
• Capacity to understand all sales functions i.e. CDT, Customer Management, Field
• Has experience in leading a team in Sales either across the different functions
• Has experience in presenting, teaching, coaching and should be a “people” person.
• Full understanding of Education & Training management or equivalent (i.e. competencybased learning management).
• Excellent facilitation skills and full understanding of what tools to apply to maximize learning according to content, context, target audience, etc.
• Proficient in the use of on-line training tools such as Articulate, Video creation, Curriculum building, etc

Deadline:23rd June,2025