What will you do?

• Responsible for contacting clients according to specified campaigns and scripts to query outstanding payments and escalate to the next level of collection if required.
• May provide customers with essential and  information regarding products and services.
• Predictive dialling may be used when contacting the client.  Provides quality service to external and internal customers by ensuring accuracy in recording of data.

Minimum Qualification and Experience

Minimum Qualification

• Grade 12/Standard 10/NQF 4
• RE5 Certificate (As per DOFA date)
• Fully FAIS Accredited (As per DOFA date)  

Minimum Experience

• Minimum 2 years sales experience in a Call Centre Environment.
• Short-Term insurance experience would be advantageous.