• The Researcher plays a key role in generating insights, evidence, and innovative solutions that support the organisation’s research and development initiatives. The role is responsible for conducting high-quality research, analysing data, translating findings into actionable recommendations, and contributing to the design, testing, and improvement of organisational programmes and services.

Minimum Requirements    
Qualification and experience:

•  Bachelor’s Degree: Social Sciences or equivalent – Essential.
•  Post Graduate Qualification in Statistics – Advantageous
•  Minimum 3-4 years’ experience
•  Applicant must have comprehensive knowledge and experience in conducting quantitative, qualitative and hybrid research.
•  Experience in using statistical software, e.g., SPSS, Survey System, Survey Monkey, etc.) 

Primary Duties    

• Conduct qualitative and quantitative research
• Participate in standardised and customised research activities within the organisation. This may include pre-engaging clients to determine specific needs.
• Contribute to the design of research instruments
• Use customised research instruments to execute research projects.
• Utilise statistical programmes (e.g. Survey System, SPSS, Survey Monkey, etc.) to execute research projects
• Manage fieldwork and collect data
• Collect data through multiple platforms e.g. online, telephone, face-to-face, etc.
• Overall capability to utilise online platforms to execute a research project i.e. electronically distribute a survey, collect, analyse and interpret data, produce and publish findings
• Perform quality control
• Travel to Rand Water sites to conduct fieldwork
• Capture and analyse data
• Produce data tables
• Prepare insightful presentations and reports
• Capture notes and other relevant information as a participant during presentations and workshops
• The incumbent may be involved in external vendor selection processes
• Liaise with internal and external stakeholders in the execution of research projects
• May present research findings to appropriate audiences
• Awareness of budget management

Knowledge    

• Research methodologies (qualitative and quantitative) 
• Project management 
• Budget management 
• Statistical and graphical analysis of data 
• Microsoft office 

Skills    

• Analytical skills
• Critical-thinking skills
• Report writing
• Presentation skills
• Excellent written and verbal communication skills
• Facilitation skills
• Detail-oriented
• Accuracy skills
• Deadline driven
• Results oriented
• Planning and scheduling
• Commitment
• Team player
• Ability to communicate with different levels of management and staff

Attitude    

• Assertive
• Delivers under high pressure settings
• Innovative
• Maintains confidentiality
• Professional
• Pays attention to detail
• Deadline oriented
• Hard-working and agile
• Excellent customer service
• Performance driven

Deadline:28th November,2025