• The purpose of the Rental Technicians is to ensure the successful and efficient performance for Rental Operations. This requires the Rental Technician to supply rental systems to the end-users, up-lift and disinfect/clean the used systems to ensure quick turn-around and availability.

As the Rental Technician( Fixed Term Contract ) you will be responsible for:

Essential Duties and Responsibilities:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirement list below are representative of the knowledge, skill, and/or ability required.

Knowledge and Experience:

Delivery, Installation, Cancellation and Collection Duties

• Delivery, installation and collections completed with within the company’s SLA and 4 hour turnaround time requirement
• Build strong relationships with customers in hospitals, aged care facilities, clinics, etc.
• Troubleshooting /faultfinding, on medical pumps and mattresses
• Provide Installation training to end users
• Adequate stock maintained in vehicle for efficient service turnaround
• Maintain Vehicle in a lawful manner and in accordance with Company Policies
• Be available for 24 Hour call on a rostered basis or as instructed if/when required
• Handle & clean products in accordance with Company Infection Control policy
• Perform Other relevant duties as requested
• Assist in the decontamination process of cleaning pumps and mattresses if/when necessary
• Advise management of trends and developments in the market.
• Take reasonable care for own safety and that of others at work by reporting any safety hazards, accidents or incidences to your supervisor.
• Conduct regular cycle counts and stock takes

Administrative Duties:

• Completing of Installation & Cancellation documents on our data capturing system
• Completing of vehicle checklists, handover documents and cleaning registers
• Completing of transactions logs on all assets (bed days, contracts, serial numbers, service records, contacts, etc.)

Knowledge/Skills/Experience

• Grade 12 or equivalent.
• At least 1-2 years’ work experience
• People person
• Customer Service Orientated
• Valid driver’s license and experience in driving and maintaining a company vehicle
• Ability to work independently
• Must be available to work standby after hours during weekdays and on weekends

Personal Qualities

• Energetic
• Team worker & player
• Excellent time management skills
• Adhere to policies and procedures
• Punctual
• Well spoken
• Well presented