Job Description

• Our client in the facilities management, cleaning and security industry is looking for a Regional Manager (Property Care) in JHB – Hyde Park.
• Reporting: The Regional Manager (Property Care) will be reporting directly to the National Key Accounts Business Partner

Purpose of the Job:

• The Regional Manager will be responsible for ensuring organizational effectiveness by providing leadership for the Organization’s Cleaning, Hygiene, Pest Control and Fumigation Operational functions.

MINIMUM REQUIREMENTS:

• Matric Certified
• Solid Computer Proficiency
• Driver’s License Code 08
• Experience in highly commercial and sensitive markets is compulsory
• Senior Management experience in Hospitality/Cleaning would be an advantage.
• Diploma in Busines Management would be an advantage
• Knowledge of Cleaning Industry regulations, including Operational and Client requirements

KEY RESPONSIBILITIES:

• Ability to balance the budget and save on soft costs
• Ability to draft and extract reports on key areas of responsibility
• Develop training programs to address training needs
• Audits and Inspections
• Industrial relations support
• Ability to work independently and manage a high-value portfolio
• Focus on building rapport with customers
• Experience in managing a large workforce
• Conducting surveys to ensure customers are satisfied with their products and services
• Identify and conclude upsell opportunities within the customer base
• Independently manage new client onboarding and existing client offboarding
• Monitoring site performance against service level agreements and flagging potential issues
• Liaising with internal departments
• Manage wages within the allocated portfolio to ensure accuracy and timely processing
• Manage wage, chemical and equipment costs to ensure profitability per site allocated
• Ensure compliance with Health and Safety requirements for all sites
• Assist with the management and control of Debtors’ accounts