Responsibilities

• The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional and welcoming environment. The successful incumbent will be responsible for managing front desk operations, providing administrative support, coordinating office activities, and maintaining effective communication across departments.
• The ideal candidate plays a key role in upholding the company’s image through excellent customer service, efficient handling of inquiries, and ensuring smooth day-to-day office functioning.

You Bring

• 2-5 Years Reception / Switchboard Experience.
• 2-5 Years Administrative/Clerical Experience.
• Computer Skills/ Microsoft Office.

A Bonus TO Have

• Reception/Office Administration Certificate.

What You’ll Do For The Brand:

Front Desk Management:

• Greet and assist visitors in a professional and friendly manner, direct and announce them appropriately to the relevant Team Members.
• Answer, screen, and direct incoming calls efficiently while providing basic information when needed.
• Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone
• Maintain a tidy and welcoming reception area.
• Ensure punctuality by being on duty timeously between 07:30-17:00

Administrative Support:

• Manage incoming and outgoing mail and deliveries.
• Schedule appointments and manage meeting room bookings.
• Prepare and distribute internal communications as needed.

Office Coordination:

• Monitor and order office supplies to ensure stock levels are maintained.
• Liaise with internal Team Members for office maintenance and repairs.
• Support other departments with ad hoc administrative tasks.

Security and Compliance:

• Maintain visitor logs and issue access passes.
• Ensure 100% compliance with company policies and procedures.
• Ensure 100% compliance with health and safety protocols at the front desk.
• Report any suspicious activity or security concerns promptly.

Customer Service:

• Provide accurate information to clients and staff.
• Handle queries and complaints with professionalism and escalate when necessary.
• Exercise discretion with sensitive information and maintain confidentiality at all times.
• Uphold the company’s image and values in all interactions.
• Growth and new markets/products
• Assist with ad hoc duties.
• Assist with company promotions and attending functions and advertising if and when required.
• May be required to wear promotional attire if need be.
• Adhere to measures are put in place and steps are taken to achieve the short term, medium term and long-term goals of the company.

Apply Before 12/11/2025