About our Property Manager role

• As a Property Manager in our Cape Town team, you are the primary advocate and point-of-contact for a portfolio of apartments, villas and unique homes around Cape Town. This is a truly client-centric position: your success is measured by the strength of the relationships you build and the confidence property owners place in you. You’ll collaborate closely with our Operations, Guest Experience and Maintenance teams to deliver seamless stays, proactively anticipate needs and ensure owners feel informed, supported and delighted at every turn.
• If you are passionate about forging strong client relationships and delivering exceptional service in a dynamic, tech-driven environment, then this is the role for you!

What you’ll be doing:

Client Relationship Management

• Act as the main point of contact for owners, nurturing trust through proactive updates, clear communication and genuine care

Revenue & Marketing Optimisation

• Refine and manage listings (Airbnb, Booking.com, etc.) to achieve occupancy and rate targets

Maintenance Coordination

• Schedule and oversee repairs, inspections and deep-cleans, keeping owners fully informed throughout

Cross-Functional Collaboration

• Partner with our Operations, Guest Experience and Maintenance teams to anticipate issues, share insights and continuously elevate our service

Here’s our description of the ideal person for this job:

• Client-Centric�
• You place owner satisfaction at the heart of everything you do
• Calm Under Pressure
• You tackle challenges head-on and maintain composure
• Exceptional Communicator
• You convey complex information clearly and confidently, ensuring owners always feel
• informed and valued
• Proactive Problem-Solver
• You anticipate needs, fill gaps and deliver solutions with minimal guidance
• Detail-Oriented & Solution-Focused
• You sweat the small stuff and never settle for “good enough”