Core Description

• To Execute, Manage and Coordinate all Voice and Non Voice projects, programs and orders end-to-end within the NEB environment.

Job Responsibilities

OUTPUT 1

Project Administration/ Reporting

SUB-OUTPUTS

• Schedule project and milestones on official project scheduling tools/ systems
• Administration of system milestones
• Identify dependencies and interdependencies between projects and schedule accordingly
• Monitor
• Draw, Generate, Analyse, update and escalate
• Follow up
• RANGE
• BPM
• SAP PST
• MET
• WIP
• CSM
• Servact/Unibase
• Unisat
• CBS
• TXOPS
• EMS
• Scorecard
• Email
• MAP

OUTPUT 2

Financial Management

SUB-OUTPUTS

• Funding project – different nodes
• Draw reports to monitoring, control, analyse all funding and spending
• Closure including savings and overspending
• Payment of Purchase orders
• Material price variances
• Provide updates
• RANGE
• Capex
• Opex

OUTPUT 3

Escalations/ Queries Management

SUB-OUTPUTS

• Receive, identify and analyse
• Process/ provide feedback
• Tracking
• Update
• RANGE
• Material
• Build
• Service Management
• Planning
• Finance
• NNOC
• CPC
• Field
• Commercial
• Variation orders
• Business Case Managers

OUTPUT 4

Service Delivery

SUB-OUTPUTS

• Interrogate
• Analyse Execute
• Update
• Provide feedback
• Provide Support
• Track/ monitor progress
• Identify anomalies

RANGE

• Planning
• Material
• Service Management
• Service Provider
• Finance
• Build/CR
• NNOC
• CPC
• Commercial
• Quality Assurance

OUTPUT 5

Management of Reports

SUB-OUTPUTS

• Receive, Identify and analyse
• Validate
• Compile and Generate
• Verify, customize
• Gathering of information
• Distribution Update

RANGE

• Daily, weekly, monthly and quarterly
• WIP/OWIP
• CEM
• TSA/IPI/KPI
• SAP
• FTTH file
• Quick Gain report
• Chase file
• BPM reports
• Staging reports
• Spend plan
• P1 reports
• Non-Voice/ Voice reports

Core Competencies

FUNCTIONAL KNOWLEDGE

• Scope of Project; Project Management; Work Phase Business Processes/ WI Products and Services (Non-Voice & Voice); Operating Systems/ Programs

FUNCTIONAL SKILLS

• Administration; Computer Applications; Project Management; Negotiation Techniques; Problem Solving; Analytical; Communicating; Problem Solving; Telephone Etiquette; Computer; Organizing Techniques; Customer Service; Decision Making

ATTITUDES/ LEADERSHIP COMPETENCIES

• Dynamic; Responsible; Team Leader; Openserve Values; Committed; Quality Awareness; Reliable; Trustworthy; Customer Focus; Self-driven; Self-motivated

Certifications

• None

Education

• NQF 4: Grade 12 and relevant modular training

Experience

• 2 Years relevant experience

Additional Information

Experience:

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 2 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• Valid Drivers license

Physical Requirements

• None