Description

• Manage day-to-day delivery of a specific digital product stream.
• Manage the groomed backlog and sprint cycles of the individual digital products.
• Own and refine the product backlog, ensuring designs and user stories are well-defined and prioritised.
• Support sprint execution by clarifying requirements, through designs and user stories for the development team.
• Provide creativity and out of the box thinking to solutions.
• Translate the Product Manager’s vision and roadmap into actionable backlog items.
• Align features and releases with roadmap milestones.
• The list of tasks or duties and responsibilities herein is not exhaustive, and the employer is entitled to instruct the employee at any time to carry out additional duties or responsibilities, which fall reasonably within the ambit of the role profile, or in accordance with operational requirements.
• Provide input into strategy by surfacing insights from team execution.
• Collaborate with UX/UI teams to ensure customer journeys of the features are well supported and defined.
• Validate product increments with users to ensure value delivery.
• Track feature performance metrics and use data driven insights to enhance features.
• Track sprint-level KPIs such as velocity, story completion, and defect rates.
• Provide feedback loops from delivery into strategic planning for Product Manager.
• Ensure team output ties back to product roadmap.
• Conduct retrospectives post sprint with individual delivery teams.
• Document user stories, acceptance criteria and workflows to build an accessible knowledge base.
• Ensure backlog items are visible, transparent, and updated.
• Create guides and training materials for cross-functional teams.
• Ensure comprehensive documentation for each phase of feature development.
• Build a knowledge base accessible across teams.
• Facilitate Agile ceremonies (refinement, sprint planning, reviews, retrospectives).
• Coordinate release planning and communicate project status, timelines, and any changes.
• Identify blockers and work with the team to resolve them.
• Streamline development processes to improve operational efficiency and reduce time-to-market.
• Fulfil a cross-functional role by engaging and facilitating effective communication flow between different business units.
• Ensure alignment of sprint goals with business priorities.
• Provide transparency on progress, risks, and changes.
• Develop instructional materials and support resources.
• Facilitate continuous learning to keep teams updated on product developments and best practices.
• Support training, adoption and smooth handover of new releases to business teams.

Requirements

• Grade 12 or Equivalent (Essential);
• Bachelor’s degree in Computer Science (BSc), Business Administration, or a related field (Essential);
• Scrum Certifications (Advantageous);
• 4 years+ experience as Business Analyst or Product Owner (Essential);
• Software projects and Digital solutions experience (Essential);
• Knowledge of Agile methodologies;
• Backlog management and user story mapping;
• Tactical and detailed product lifecycle execution through sprint planning;
• UX principles and acceptance criteria definition;
• Practical knowledge of tools.

Personal Attributes:

• Professional;
• Able to handle sensitive and confidential information;
• Organised;
• Reliable and dependable;
• Ability to work in a team and independently;
• Internal and external networking;
• Integrity and values;
• Confidence;
• Adaptive and Responsive.
• Application guideline:

Closing date: 13 November 2025