Are You Someone Who Can

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Comply with governance in terms of legislative and audit requirements
• Monitor / manage / close dormant accounts to increase retention of client base and decrease cost
• Monitor and manage the categorisation of accounts within portfolio and manage triggered accounts to ensure client portfolio is up to date.
• Monitor and manage the collection process to increase efficiencies and increase recovery
• Gather and distribute relevant business information
• Manage personal development to increase own skills and competencies

You Will Be an Ideal Candidate If You Have

Additional Information

• 2-3 years’ experience in credit, collections and/or recovery
• Experience on Hogan and Plexis, will be advantageous
• Account risk management
• Payment arrangements
• Proactive risk management of current accounts

Qualification

• Higher Certificate at NQF Level 5
• Diploma or Degree in relevant field would be advantageous
• Equivalent qualification

End Date: October 29, 2025