Requirements

Payroll Administration:

• Process monthly client payrolls on PaySpace, including full monthly, fortnightly, and weekly cycles.
• Capture and audit all payroll input such as new hires, terminations, variable earnings/deductions, and changes.
• Maintain and update employee payroll records.
• Manage and time recording on Jarrison Systems.
•  Ensure the accuracy and timely submission of payroll outputs, including payslips, reports, statutory declarations, and third-party payments.
• Handle client queries effectively, provide support on payroll compliance, and maintain high levels of client satisfaction and retention.
• Support internal process improvements and ensure best practices are followed for BPO payroll delivery.
• Handle administration and payroll queries for the two branches in KwaZulu-Natal.
• Responsible for client satisfaction and client retention.
• Responsible for ensuring all outstanding debtors in respect of payroll portfolio are collected.

HR Administration:

• Support recruitment processes including job postings, interviews, and onboarding.
• Maintain employee records and ensure data accuracy on HR systems.
• Track employee leave, time and attendance, and assist with clocking system issues.
•  Assist in performance management and training coordination.
• Prepare HR reports and documentation for audits or compliance checks.

Industrial Relations & Compliance:

• Provide administrative support in disciplinary processes and hearings.
• Ensure compliance with labour laws, bargaining council requirements, and health & safety policies.
• Maintain confidentiality of all HR and payroll information.

QUALIFICATIONS & EXPERIENCE:

• Matric + PaySpace Certification (Essential).
• Diploma/Degree in Payroll Administration, Business Administration, Human Resources, or a related field.
• 3 + years of payroll experience/administration.
• Minimum 3 years of full-function payroll experience in a BPO or shared services environment (will be to your advantage).
• Proven experience as a Payroll or HR Administrator (manufacturing experience advantageous).
• Demonstrated experience using PaySpace to manage multiple client payrolls.
• 3 + years of general payroll experience.
• Must have a valid driver’s license
• Must have reliable transportation