Duties and responsibilities

• Responsible for client invoicing and capturing of foreign agent invoices
• Preparing letters to clients in accordance with clients’ requirements and  standing instructions and dispatching when approved
• Assisting with cost estimate discrepancies and any enquiries relating to invoicing
• Responsible for checking of foreign agent and CPA renewal reminders
• Updating terms in Patricia when necessary
• Diarising to attend to any required follow ups
• Checking of Patricia details of new masters and granted cases
• Connecting correct workflows and updating records in accordance with clients’ standing instructions
• Closing lapsed cases in Patricia and updating terms accordingly
• Processing, checking and dispatching renewal reminders to clients in accordance with clients requirements
• Assist with cost discrepancies
• Assist with the entering of lapse and MTO instructions
• Assist with processing of renewals
• Assisting with overflow of work of other staff members in the section
• Assist with Ad Hoc duties within the section that commensurate with the job level depending on the demands of the section

Requirements

Skills and knowledge

• Good basic knowledge of accounting
• A meticulous person who has good command of English language
• A typing speed of approximately 40 wpm
• Computer literacy in MSWord and Excel
• Ability to prioritise
• Ability to work independently and use initiative
• Must be able to multi task and work under pressure while meeting deadlines
• Accuracy in work and attention to detail

 Qualification/s

• Matric or equivalent qualification
• 3-5 years administrative experience
• Experience working on Patricia and CMS will be advantageous