Job Description
Summary of Job

• To lead and manage all aspects of Distribution Centre operations

Reporting To: DC Manager

Qualifications & Experience

• Grade 12 with tertiary qualification in Logistics, Supply Chain Management, or equivalent.
• Minimum 5 years in warehouse/logistics operations, with at least 3 years in a management role.
• Experience in managing high-volume warehouse operations (3,000+ pallets).
• Solid understanding of WMS, Microsoft Excel
• Strong leadership, communication, and problem-solving skills.
• Sound knowledge of IR practices, health and safety, food safety (HACCP), and audit readiness.

Behavioural Skills

• Attention to Detail
• Ensuring accurate movement and placement of goods.
• Checking for damages and reporting any discrepancies.

Safety Awareness

• Always following health and safety regulations.
• Being cautious to avoid accidents or damage to stock.

Reliability & Punctuality

• Arriving on time and being consistent in job performance.
• Meeting deadlines for loading and unloading goods.

Teamwork & Collaboration

• Working closely with staff and management to effectively complete tasks/projects.
• Communicating effectively to ensure smooth operations.
• Adaptability & Problem-Solving
• Handling unexpected challenges, such as equipment malfunctions or delays.
• Adjusting to workload changes and shift schedules.

Technical Experience

• Documentation and Reporting
• High attention to detail and strong planning ability
• Ability to lead under pressure and drive performance
• Operational thinker with hands-on leadership style
• Results-driven with a focus on cost, quality, and service
• Flexible, reliable, and committed to operational excellence

Additional Requirements

• N/A

Key Performance Areas

• Manage end-to-end warehouse operations, including receiving, storage, order picking, dispatch, and returns.
• Oversee transport planning, vehicle routing, and distribution to stores/customers.
• Monitor and maintain warehouse productivity, KPIs, and cost control.
• Lead a team of supervisors, controllers, and warehouse staff to meet daily targets.
• Ensure full compliance with health & safety, HACCP, ISO, and company SOPs.
• Implement and maintain effective stock control measures, including cycle counts, shrinkage, and expiry management.
• Drive continuous improvement initiatives in efficiency, waste reduction, and cost-saving.
• Collaborate closely with HR on IR/ER matters, performance management, and workforce planning.
• Ensure readiness for audits (internal/external) and accurate reporting to senior management.
• Manage warehouse budget, maintenance of material handling equipment, and asset control.

Closing Date: 30 July 2025