Introduction:

• We are seeking a proactive and versatile Facilities & IT Support professional to join our team. This role is ideal for someone who enjoys a dynamic work environment, balancing hands-on facilities coordination with basic IT support. The successful candidate will play a key role in ensuring smooth daily operations across our offices, supporting both infrastructure and internal teams, while occasionally assisting with marketing-related tasks.

Job Purpose:

• To coordinate daily facilities operations, provide first-line IT support, and assist with basic marketing logistics and content support, ensuring a well-maintained and efficient work environment.

REQUIREMENTS

Minimum education (essential):

• National Senior Certificate

Minimum applicable experience (years):

• 1-3 years

Required nature of experience:

• Exposure to facilities management or office administration
• Basic IT support and troubleshooting
• Vendor and contractor coordination
• Multi-branch office support

Skills and Knowledge (essential):

• Strong communication and interpersonal skills
• Organisational and time management abilities
• Basic understanding of IT systems (LAN, printers, backups)
• Familiarity with safety and compliance standards

Other:

• Willingness to travel between branches
• Own transport and valid driver’s license (preferred)
• Proficient in Afrikaans

KEY RESPONSIBILITIES

Facilities and Coordination

• Oversee daily facility operations (cleaning, security, repairs)
• Ensure compliance with safety, signage, and fire regulations
• Coordinate with contractors and vendors for maintenance
• Assist with asset register updates and site inspections

IT Support

• Act as internal helpdesk for minor IT issues
• Coordinate with MSP for escalated issues and rollouts
• Maintain IT inventory and software tracking
• Oversee infrastructure (LAN, printers, APs, etc.)
• Ensure backup and cybersecurity protocols are followed

Administrative & Budget Support

• Assist with facilities budgeting and consumable ordering
• Maintain records and documentation for audits and compliance
• Support procurement processes for office supplies and services

Marketing & Design Support

• Assist with collecting content (photos, event notes, etc.)
• Perform basic editing/resizing of marketing materials
• Coordinate signage installations and event setups
• Support social media scheduling as needed

General Support & Ad Hoc Tasks

• Provide support to the Brand & Facilities Manager
• Handle miscellaneous tasks as required
• Escalate issues appropriately and follow up on resolution

Deadline:31st July,2025