KEY RESPONSIBILITIES:

The incumbent will be required to:

• Develop and implement an integrated internal communications strategy aligned with institutional priorities.
• Lead and manage a cross-functional internal communications team, including coordination with College-based teams and the oversight of internal events.
• Manage key internal communication platforms and channels, including staff and student newsletters, the intranet, and digital signage.
• Oversee the planning and execution of major institutional events, ensuring alignment with UKZN’s brand, tone, and strategic messaging.
• Draft strategic messages for executive leadership and lead internal campaigns that build institutional culture and connectedness.
• Monitor and evaluate communication and engagement effectiveness through analytics and stakeholder feedback.

Minimum requirements

• An Honours degree or Postgraduate Diploma(NQF8) in Communications, Public Relations, Marketing, or a related field.
• A minimum of eight (8) years’ experience in internal communications, with at least two (2) years in a supervisory or managerial role, specifically leading internal communications and events functions in a complex organisation.
• Demonstrated experience in managing institutional events, staff communication platforms, and leading internal campaigns.
• A sound understanding of the higher education landscape, with demonstrated experience working in a university or comparable institutional environment.
• A valid driver’s licence and willingness to travel between campuses, and to work after hours and on weekends as required.