Job Description

• To manage administration and operations for the relevant branches to reduce operational risks.
• Implement the operations and migration scorecard for the branch and the node.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Provide input into the development of the tactical strategy and develop and implement a supporting operational strategy.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Prevent wastage and identify process improvements to contain and reduce costs.

End Date: November 11, 2025