PURPOSE OF THE ROLE

• The purpose of Loading Supervisor is to coordinate loading activities, manage warehouse operators, and ensure load stabilization.
• Their role is crucial in maintaining accuracy, quality, and safety during the loading process, resulting in efficient and secure transportation of goods.

KEY RESPONSIBILITIES

• Supervising and managing the loading and counting activities performed by warehouse operators, providing guidance, and ensuring adherence to established procedures and safety protocols.
• Ensuring that the loaded items are properly secured and stabilized within the trucks or containers to prevent shifting or damage during transportation, using appropriate loading techniques and equipment, as necessary.
• Conducting thorough checks and inspections of the loaded items to verify their accuracy and integrity, ensuring that they meet the required quality standards and comply with customer specifications.
• Ensure vehicle temperatures are set within specification.
• Maintaining accurate records of the loaded items, including quantities, condition, and any relevant documentation, for inventory control, tracking, and verification purposes.
• Conduct equipment spot checks and staff PPE checks
• Ensure sufficient loading consumables are available: pallet wrap, cello-tape, seals
• Coordinating with other teams, such as logistics and inventory control, distribution, to resolve any issues or discrepancies identified during the loading process, ensuring smooth operations and timely order fulfilment.
• Training and development: Providing training and coaching to warehouse operators to enhance their loading and counting skills, promoting consistent and accurate execution of tasks, and fostering continuous improvement.
• Problem-solving: Identifying and resolving loading-related issues promptly, such as equipment malfunctions, inventory discrepancies, or loading constraints, to minimize disruptions and maintain efficient loading operations.
• Ensuring effective pre-use inspection of loading equipment, and ongoing care of such by loading staff
• Ensuring compliance with safety regulations and guidelines during the loading process, implementing measures to prevent accidents, and promoting a safe working environment for the loading team.
• Monitoring the performance of the loading team, tracking key performance indicators such as loading efficiency, accuracy, and productivity, and implementing strategies to optimize performance and meet operational targets.
• Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
• Operate within safety standards.
• Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
• Conduct team meetings.
• Monitor and contribute to the overall achievement of the team’s goals

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills – living out the company values and unique HO HOLA culture.
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

CLOSING DATE

• 14 July 2025