QUALIFICATIONS:

• Grade 12
• Bachelor’s degree in Human Resources, Business Administration, or related field.

EXPERIENCE:

• 1-2 Years experience in an Junior HR administrative role or similar position.
• Proficient in MS Office (especially Excel).
• Strong knowledge of labor laws and HR best practices.
• Excellent organizational and time-management skills.
• Strong interpersonal and communication skills.
• Ability to handle confidential information with integrity.
• Problem-solving skills and ability to work in a fast-paced environment.
• Attention to detail and accuracy in administrative tasks.

KNOWLEDGE REQUIRED:

• Maintain accurate and up-to-date employee records.
• Assist with the recruitment process including job postings, CV screening, interview coordination, and onboarding.
• Support payroll preparation by providing relevant employee information (e.g. absences, leave, overtime).
• Process and track employee attendance, leave requests, and time-off records.
• Ensure HR compliance with labor laws and internal policies, especially regarding retail shift patterns and working hours.
• Help organize training sessions, employee engagement activities.
• Act as a point of contact for employee HR queries across retail outlets and corporate offices.
• Coordinate with store managers to ensure consistent HR practices across all locations.
• Support offboarding processes including exit interviews, clearance, and documentation.