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IVR Technician (Pietermaritzburg) at MAN Automotive (South Africa) (Pty) Ltd

  • Job Type Full Time
  • Qualification Matric
  • Experience 5 years
  • Location KwaZulu-Natal
  • City Pietermaritzburg
  • Job Field Engineering / Technical&nbsp

IVR Technician (Pietermaritzburg) at MAN Automotive (South Africa) (Pty) Ltd

IVR Technician (Pietermaritzburg)

Description

  • Conduct Pre-Inspections, evaluation & intake inspections on buyback, trade-back & trade-in vehicles.
  • Assist the Independent Inspection Organisation with intake inspections.
  • Determine fair wear & tear on returning vehicles.
  • Consider Vehicle Conditions as per the Buyback Agreement & Buyback Condition Guide.
  • Ensure the Top Used Trade-in vehicle.
  • Conditions are met as per agreement.
  • Conduct planned vehicle audits on buybacks vehicles to ensure that they are in a buyback condition.
  • Report any discrepancies on trade-in’s, buybacks to the Asset Manager immediately.
  • Communicate defects of all Pre-inspection & Intake Inspections to the respective Service Advisor.
  • Assist in other areas when the volume of inspections exceed the capacity in that area.

Requirements

Qualifications:

  • N3 with a trade test certificate as an Auto Electrician/Diesel Mechanic.
  • Grade: 12 Matric Certificate.

Skills:

  • Good communication (oral and written) & interpersonal relations skills.
  • Work well under pressure and maintain good customer relations.
  • Pro-active, highly motivated and pay attention to detail.
  • Customer focused with a results driven approach.
  • Work independently though being a team player.
  • EC or EC1 drivers licence.

Experience:

  • MAN and / or VW heavy commercial vehicles – 1 year.
  • Trade Certificate experience in the heavy commercial vehicle industry – 5 years.

Closing date: 20 October 2025

Method of Application

Interested and qualified? Go to MAN Automotive (South Africa) (Pty) Ltd on man.mcidirecthire.com to apply

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